How many skills have you mastered in effective communication in the workplace?
The completion of work tasks in the workplace is inseparable from communication, of course, there will be a lot of ineffective communication. In particular, some newcomers in the workplace tend to follow their own ideas and forget the importance of communication, resulting in thankless results. What should be paid attention to in communication in the workplace? How can we avoid those ineffective communications? Develop good communication habits to make your communication more effective.
- Clear communication goals
Before you need to communicate with your colleagues and leaders, you need to clarify the goals you want to communicate, what the purpose of communication is, and what results you want to get, and prepare a draft in advance. The purpose of departure is determined, in order to follow this purpose to get where you want to go. Other completely unrelated issues may be involved in the process of communication. When the purpose of communication is clear, the purpose of this communication can be prompted to avoid some ineffective communication or misunderstandings.
- Repeated confirmation
Another important point in communication is to confirm the results of the communication. Because sometimes there are arrangements for other things in the process of communicating with leaders, you don't understand that you need to confirm repeatedly. There are also some unrelated things in the leadership communication, and then you think that the meaning of the leader may be biased, so don't feel troublesome, and you must confirm with the leader in time if you are not sure. Otherwise, the actual operation is completely wrong in the end, and it will be too late to remedy at that time.
- Empathy
A lot of ineffective communication is that both parties think they are expressing correctly. Thinking only from your own point of view will always be one-sided. During communication, think about problems from the perspective of others, which is conducive to the progress of communication and makes the other party feel comfortable communicating with you, and this kind of communication will be more effective.
Communication is a knowledge, an art, and a necessary skill in the workplace. Develop good communication habits to get along better with people and better accomplish work goals.