The golden five-step method for smooth communication with people

Whether you are dealing with colleagues in the workplace or interacting with relatives and friends in life, communication is an essential skill. How can you ensure smooth communication with others? Today, Xiaobian shares a classic five-step communication method:

Step 1: What is the purpose of the communication clearly?

For example, when you communicate with relatives and friends, if you are chatting casually, you will not talk about it. If it is a formal communication, for example, if you are looking for a friend to do something, go to a relative’s house to ask him for help, etc., this is your purpose. Your communication must be carried out around this purpose, so don’t forget what your original intention is. Many people make this mistake. After talking for a long time, people don’t know what you want to do, then the meaning of communication is lost. .

Step 2: Communication content;

What are you going to communicate? After clarifying the purpose, you must carefully design and conceive what aspects of communication you need to do. For example, if you ask a friend to do things, you must consider clearly the character of this friend, and what method and content you use to convince him. Doing errands for you, or just telling a friend directly, these are all part of the communication.

Step 3: Handling objections;

After communication, the two have differences of opinion. At this time, these differences must not be avoided. If these differences are not handled well, the final result of your communication will be invalid.

Step 4: reach an agreement;

After the communication and negotiation in the first three steps and the several rounds of you and me, no matter what kind of agreement, there must be a result. There are three possibilities for this result. The first is that the communication fails. The two parties either agree to communicate again, or This ends, it becomes a failed communication; the second is to achieve the purpose of communication; the third is to achieve part of the purpose, you need to find time to communicate, but no matter which kind of result, the communication you do has to achieve some kind of agreement.

Step 5: Joint implementation;

After the agreement is reached, if there are no special circumstances, the following will enter the implementation process. Of course, if the communication fails, there is no such step.