Emotionally intelligent people communicate with strong leaders like this
The unit Lao Zhao is recognized as a high emotional intelligence among his colleagues.
Everyone felt comfortable with him.
In fact, not only colleagues, but also several leaders of the unit gave Lao Zhao a good evaluation.
In fact, everyone knows in their hearts that Lao Zhao's business ability is not the strongest, and his work performance is not the most outstanding, but the leaders' evaluation is very high, and he can always win awards in various competitions at the end of the year.
Everyone also admired it and wanted to ask Lao Zhao how to communicate with the leaders. At this time, Lao Zhao always waved his hand, humbly saying that it was not worth mentioning.
Especially after we changed to a very strong new leader, we admired Lao Zhao even more, and felt that he was really good, because he was also praised by the new leader, and we didn't speak to the new leader several times.
The new leader came from the headquarters, and the whole environment and atmosphere of the unit changed as soon as he arrived.
On the first day I arrived at the unit, I found a lot of questions, and I remembered densely, several pages.
From the unit's environment and layout, to the work flow, and then to the various management systems, all have been rearranged.
Not only is it meticulous, but the standard is very high. You think you have done a good job, and the leader can point you out a lot of problems.
If the task of the account is not completed well, then at the meeting, it will be pointed out seriously, criticized by name, and without mercy.
It's not that the new leader has not praised others, but he only praised Lao Zhao!
That was at a meeting shortly after the conversation.
In order to get familiar with the situation as soon as possible, the new leader basically talked with every colleague to understand the general situation of the unit, any difficulties, and any suggestions for the unit.
Most of the colleagues finished the conversation in a hurry, and the leader kept frowning after the conversation.
But Lao Zhao was different. He communicated with the leader for an hour and a half.
After the talk, the new leader's frown finally stretched a little.
Since then, the new leaders have often praised Lao Zhao, which makes everyone feel amazing, because Lao Zhao has not done any special work, but only communicates with the leaders for a while.
I got closer to Lao Zhao, and I asked several times how to communicate with the leaders. After a dinner and drinking, Lao Zhao finally spit out the secret of his communication with the leaders:
Be Prepared Before Communicating with Strong Leaders
Lao Zhao said that before communicating, you have to figure out what you want to say, what the leader wants to say, what you want to ask, and how do you answer.
Seeing how confused I was, Lao Zhao smiled and said, "We should always pay attention, and leaders must be aware of what they value.
We must pay attention to what the leaders have repeatedly emphasized and what work they are mainly focusing on. This is the leader's work idea, which is the focus of our work, and we need to pay special attention. What the leaders repeatedly criticize is the "minefield" we want to avoid.
When doing a good job, you should think more and summarize more when you have nothing to do, so that when you meet the leader, you can say something and have something to say.
When communicating face-to-face, keep two things in mind:
First, be sure to pay attention to the leader's body language, expressions and tone of voice.
Because this is the best reflection of the leader's true intentions.
If the leader is absent-minded or diverted from the topic when you are talking, it means that the leader does not care about your topic. At this time, you should stop in time, change the topic, don’t go all the way to the dark, and stick to your own views.
Also pay attention to our own posture and expressions.
To look directly at the leader, learn to make eye contact and communication with the leader, to make the attitude of listening attentively, so that the leader feels respected.
Second, repeat the words of the leader.
Usually leaders must have emphasized a lot of words, and said a lot of measures, methods, etc. When communicating with leaders, you should take these as your own ideas.
Let the leader feel that your ideas are consistent with him, so as to gain the trust of the leader, because people always like to communicate and get along with people who have the same opinion.
On this basis, put forward some of your own opinions and views, so as to be more easily accepted by the leaders.
Have a positive attitude and give positive feedback no matter what the leader asks
Lao Zhao said that many people are afraid to communicate with the leaders, for fear of making a mistake and being criticized by the leaders, so they go around the meeting. This is definitely not acceptable, so the leaders will not find you?
In fact, leaders are also human beings, and there are times when they are uncertain and unsure, and they also need support. Therefore, we must have a positive attitude, establish a good and positive image for leaders, and let them know that your attitude is ok, even if there is a problem. question, and will not have a special opinion on you.
And giving positive feedback to the leader is that no matter what you communicate with the leader or whatever the leader asks you, you must say more "positive energy" words.
For example, leaders like to look for problems. When asking you, point to the end when talking about a problem, and say more about the good aspects and suggested measures.
Why?
Negative conversations will give people a negative feeling and will make people instinctively avoid them. After all, no one wants to get along with people with too much negative energy.
Saying more "positive energy" will create a positive, upward and sunny image, giving people a sense of reliability.
More suggestions and solutions should be given, and problems should be left to the leaders, and the leaders should not be given a negative impression.
Report the progress of the work frequently and let the leadership know your difficulties
The cycle of a task can be as short as a few days or as long as a few months.
It is absolutely impossible to wait for all the work to be completed before reporting to the leader. If it does not meet the leader's expectations and ideas, isn't the work done for nothing?
Be sure to report back after a while.
One is to make the leader feel respected, have a sense of control, understand the progress of the work, and know what work you have done.
The second is that the leader’s thinking and ideas may change all the time. By strengthening reporting, you can timely understand the leader’s thoughts and make adjustments at any time to avoid problems in the direction of work. Being criticized is a trivial matter.
The third is when reporting, to put forward their own difficulties.
In particular, some tasks are obviously unfinished. If you don’t let the leaders understand at the beginning, if you don’t do it well later, the leaders will think that your ability is not good.
When this happens, don't raise an objection right away.
Go back and do a full study, come up with reliable facts and evidence, and ask the leader for instructions, so that the leader can retreat in spite of the difficulties. Even if the leader insists, if there is a problem later and you can't finish it, it has nothing to do with you.
After listening to Lao Zhao's experience, I found that I used to think too much. Communication with people, especially with leaders, is really a skill.
You must not only have the courage to communicate with leaders, but also have skills and methods to achieve effective communication, so that leaders can change from knowing you to trusting and reusing you.
I also hope that every person in the workplace can communicate freely when encountering a leader, especially a strong leader, and become a good subordinate in the leader's heart.
You can also share any good communication experience and skills, and talk about learning together.