The common job responsibilities of the workplace: take the initiative to report work
Chen Yang has worked in the company for three years. He is conscientious and hardworking in his work, and his performance is also very good. But because he is introverted and not good at words, he always does his own work. Of course, the work is done well, but he doesn't like to contact the leader, and he is not willing to "smooth the leader".
Contrary to Chen Yang, his colleague Wang Ming is good at communicating with leaders. He always reports actively on his work, with a small report a day and a big report every five days. He also reports his work experience and summary to the leader every month.
The company has a big list, and the leader handed the list to Wang Ming. Chen Yang was very excited about the leader's decision. He went to the leader and asked why he handed the list to Wang Ming, who was not as capable as himself.
The leader told Chen Yang the answer: because Wang Ming actively reports to me, I can keep track of the progress and dynamics of the work at any time. Wang Ming's ability is indeed not as good as yours, but Wang Ming's work is controllable; if it is you , you will not actively report to me, this uncontrollable state is too risky.
Why is there such a result? Many people think that it is enough to do their own work every day. Why do they report work every day? In fact, this kind of thinking is wrong. Reporting work is also a part of the work of people in the workplace, and it also belongs to the work within the scope of responsibility.
- Active reporting: building and leading trust
Set the alarm clock, ring it in a timely and accurate manner, and then report the work to the leader according to the rules. If you wait for your boss to ask you how your work is doing, that's a failure of your work and a loss of your boss's trust in you.
If you don't take the initiative to report your work, the leader's real idea is: if the employee doesn't report the work, is there any problem in the work, or they don't take me seriously at all. Once the leader has such an idea, he will start to worry about you. Just imagine, will the leader hand over the work to an employee who he is uneasy about in the future? Then you completely miss the opportunity.
The common job responsibilities of the workplace: take the initiative to report work
- Taking the initiative to report work will not derail you from the normal track
When you report your work to the leader, the leader will have a preliminary understanding and judgment of your work, and point out the problems in the work, how to improve, and how to improve work efficiency from a higher perspective. Actively communicate with leaders to avoid problems at work,
If there is a major problem at work because you don’t report the work in time, you can only take responsibility for it, because all decisions at work are made by yourself, and your leaders have no chance to participate. If you can communicate with the leader in a timely manner, when there is a problem, the leader can help you pull back the general direction of the work, so that there will be no major problems. Of course, if there is still a problem, your leader should also take responsibility, because Leaders are involved in your work.
- I want to report but the leader is busy. What should I do?
It is very simple. If it is a daily report, wait for the leader to come and report when he is not busy;
If the work you want to report is very urgent and needs to be handled by the leader, you should also take a proactive approach to express your appeal to the leader, otherwise you may miss the best time to solve the problem.
①If the leader says: "I'm very busy right now, let's talk about it later!"
You can say: "Then I'll come back when you're done with it" or "I'll come back in an hour" (this is to prepare the leader, knowing that you still have work to report)
②If the leader says: "I'm very busy right now, you'll make a long story short"
You can say, "I only take a few minutes of your time, this is..."
In this way, urgent work can be reported to the leader as soon as possible, and the decision-making of the next work will not be delayed.
- Pay attention to reporting methods: grasp the points that leaders care about
Leaders are far less interested in the work process than in the results;
Some employees report work like a running account, how was yesterday, how is today, how is tomorrow... The leader is not here to listen to you, your chattering report will only make the leader give you a "" The impression of procrastination and unfocused work”. Therefore, the correct way of reporting should be to talk about the results first, and then the process.
The more important things are, the more the leader wants to know the result, and you should report the result first. If the leader is not interested in the process after reporting the result, then you don't need to waste each other's time to report the process; on the contrary, if the leader is not interested in the process. The process is more interesting. For example, the leader said: "Really? You did a good job, how did you do it?" This is also an opportunity to demonstrate your own abilities.
The common job responsibilities of the workplace: take the initiative to report work
In addition, pay attention to efficiency in the reporting process and report the most important work in the shortest time.
The leader's time is precious. You are chattering about reporting work. This is also a cost. It is a time cost. Therefore, you must learn to minimize the time cost, that is, reduce the reporting time to the shortest, but you must also ensure the effect of the report. , we cannot ignore the essence of reporting because of the short time. If we want to grasp the shortest reporting time, we must achieve "one minute off stage, ten years on stage", that is, we must do enough work before reporting. Be prepared, so that you can present a super quality report.
[Then how to prepare is to ask a few questions, through which you can know how to report the work:]
- Where should the reporting begin?
(2) What is the focus of the report?
(3) What should be paid attention to in the report?
(4) What is the problem that needs to be solved?
As long as you can think clearly about the above questions, your report will be clearer.
- Report bad news: Say it early and don’t hide it
When encountering bad news, don't think that you can solve it yourself, and don't hide it, otherwise it may cause more mistakes.
The main reasons why employees choose to withhold bad news when reporting on work are as follows:
This happened before, I can solve it
Leaders should know about this
Don’t block the leaders
The common job responsibilities of the workplace: take the initiative to report work
Once such a mentality arises, it is easy to automatically block bad news, and always choose to "report good news instead of bad news". Don't you know that bad news is like a balloon. If you don't report it to the leader, it is like pressing down on bad news all the time. Hold the balloon, keep pressing, keep pressing, keep pressing..., there will always be a day when the balloon explodes, and once the balloon explodes, you can't afford it.
【Once there is bad news, how should you report your work? 】
⑴ admit mistakes, make up for mistakes
In the report, you must dare to admit your mistakes, and show that you have made some remedial measures for this mistake, and try to minimize the loss, which will make the leader feel that you have the ability to solve the problem.
(2) Timely and truthful reporting
Why is it timely?
Don't choose to conceal or lie, once there is a problem, you must report it to the leader in time, instead of choosing to "hide the sky and cross the sea"
Why is it true?
Seek truth from facts, don’t choose to shirk responsibility because you are afraid of taking responsibility, and report according to the principle of seeking truth from facts and a humble and prudent attitude.
Therefore, when there is a mistake at work, don't think about concealing it. You must admit the mistake to the leader and take the responsibility. This is the attitude that the responsible employee should have.
Summarize:
People in the workplace should not think that it is enough to finish their work. Another task is to report to the leader. In the report, you must master the method of reporting, and try to report the most complete and important content in the least amount of time, so that you can save money. each other's time, reducing time costs. The most important thing is that the report should be complete, not to report good news but not bad news, and to show your ability to solve problems when reporting bad news.