Quickly improve your decision-making ability and help you come up with the best solution
Decision-making ability is a very important ability of a workplace person, especially a manager. Especially when encountering some business problems, managers need to make decisions. Correct decisions can lead to healthy development of the business, while wrong decisions can lead to business problems. Development is stagnant, and in severe cases, all previous efforts will be lost, and the team will lose its combat effectiveness.
First, do a lot of research before making a decision
Any decision needs to have a basis. This basis may come from the manager's experience and judgment. Many things can be solved by empirical judgment. Therefore, many managers basically only use a few seconds when making a decision, because they have encountered problems before. There are a lot of similar things, so the decision is relatively easy.
And experience judgment may not always be able to play a role, especially when the industry is changing rapidly, past experience may not be able to be used in the current situation, some leaders will lead to business problems due to stubborn opinions, while others However, leaders who are strong can abandon their inherent thinking, accept a large number of new things, and will not solidify their own thinking when making decisions.
There is also a type of things that have never been encountered before. There is no experience to follow such things, even in the industry. At this time, it is necessary to do a lot of research and have a sufficient understanding of the current situation. Only then can you make a correct judgment. For some things, as long as you disassemble them carefully, you can see the truth.
Quickly improve your decision-making ability and help you come up with the best solution
Second, brainstorm ideas to prevent arbitrary actions
When my previous leaders encountered major business decisions, they would often invite all the staff of the department to have a brainstorming meeting. At the meeting, everyone could speak freely and argue with each other, as long as they were focused on the theme.
In this kind of meeting, our leaders will deliberately remain silent, not participate in the discussion, but just listen to everyone's opinions, because he is worried that his thoughts will affect everyone's thinking.
Therefore, when making decisions, we must learn to use the power of the team. Many people have different ways of thinking. Maybe the idea of a child who has just graduated may make everyone's eyes shine. This is normal.
When I was first on Jiuxian.com, every month the large-scale promotion case was to gather everyone in the team to express their own ideas, regardless of the level. Once, a low-level employee put forward the idea of a signature wine, which is to let the major wine industry The boss of the group and the boss of the e-commerce platform signed the wine to create a promotional gimmick.
Because the time was very tight at that time, there were only less than 3 weeks of preparation time left. The idea was good, but the time was very fast, and it was almost impossible to complete. Just when everyone felt that it would not work, the company deputy Always make a decision right away, the idea is good, just do it.
Then immediately assigned tasks at the meeting, let each director be responsible for one piece, and issued a military order, the result was completed as scheduled, and the promotion case was also highly appreciated by the peers.
Therefore, when making decisions, you must not be too confident in yourself. Your thinking is likely to be solidified. Only when different people collide with each other, can sparks be generated.
Quickly improve your decision-making ability and help you come up with the best solution
Third, understand the classification of decision-making, programmed decision-making and non-programmed decision-making
The so-called programmatic decision-making refers to that many things happen frequently, and the solutions for each processing are similar, so this kind of thing can be processed and programmed. When there is a situation, what kind of plan is adopted to standardize it. That's it, so that you don't need to confirm everything, and the executor can handle it by himself.
Fine-tuning is carried out in each processing process, which not only reduces the decision-making cost of managers, but also continuously completes the decision-making mechanism and handles similar problems more perfectly.
Non-programmed decision-making refers to things that are out of order. New things happen, each time the similarity is not high, and they need to be dealt with separately.
In fact, this kind of thing needs managers to deal with the most. The more non-programmed decisions, the more judgment managers need. Since reasonable judgment is not available to everyone, managers are required to continuously improve the pros and cons of things. level of analysis and judgment, thereby increasing the ability to make non-programmed decisions.
Quickly improve your decision-making ability and help you come up with the best solution
Fourth, there must be a methodology for decision-making.
- First of all, we must learn to find the problem. Once the problem is found, more than half of the problem is solved.
At this time, don’t take it for granted, you must conduct an on-the-spot investigation, fully understand all the information, and don’t make subjective assumptions. You need to disassemble all the matters of the problem event, disassemble all the processes, and listen to everyone’s ideas. Once you get to all the details, and hearing everyone's thoughts, you're guaranteed to be infinitely close to finding the real problem.
- Determine the goal of solving the problem
After the problem is found, how to solve it. Be sure to set specific goals, such as the recent decline in store performance, and the problem found is that the product is out of stock, then the current out-of-stock rate may be 20%, and the usual out-of-stock rate is around 2%. 18%.
At this time, you need to set a clear goal, which is to reduce the out-of-stock rate to 2%. This goal must be quantifiable and unambiguous, so that the people who implement it will have a better understanding of what to do and what kind of effect to get.
In addition, there may be more than one goal, and they may not all be parallel. It may be necessary to complete goal A before goal B can be achieved, so there must be strict time nodes.
Quickly improve your decision-making ability and help you come up with the best solution
- Develop solutions
If the target of the out-of-stock rate is 2%, then what kind of plan should be adopted to achieve 2%? Is it to directly increase the inventory without considering the turnover, or to increase the manual control of the procurement, and timely when the inventory is insufficient Call the police, get it in time.
Each has its own advantages and disadvantages. The former scheme directly increases the inventory, which will inevitably cause a large amount of inventory backlog, while the latter scheme requires higher manpower and requires special personnel to pay attention to the inventory situation at all times.
Therefore, in most cases, there are several options for solutions. At this time, you can do brainstorming, ask everyone to come up with solutions, and then choose the appropriate solution according to the actual situation of the company.
Fourth, the remedy for decision-making mistakes
As a manager, you must have alternatives, because you cannot make every decision right. If you find that the solution is not effective during the implementation process, then you must have another solution to replace it, otherwise the time will come. , your goal is still not achieved. But if you use alternatives, even two or three alternatives, and the goal is not achieved, the leader will feel that you did your best.