9 communication skills in the workplace, how much do you know
The importance of communication in the workplace cannot be overstated. Knowing how to communicate well with different people can bring great help to your work. Active and effective communication can create a good relationship for people in the workplace. Mastering some communication skills in the workplace can often bring your career to a higher level. building.
- Universal expression of structured thinking.
For important work, the first principle of communication is that conclusions come first. The first sentence is to let others know what your priorities are. Then use the first point, the second point, the third point to clarify your thoughts one by one. Finally make a conclusion.
9 communication skills in the workplace, how much do you know
When reporting, you should start with the focus of the other party's attention, first talk about the work results, then talk about the work progress, and finally put forward the difficulties and challenges encountered in the work, and what kind of support you need.
9 communication skills in the workplace, how much do you know
Third, there is no need to be more sensitive to some people.
Because arguments are never-ending, and it's impossible to have a conversation with someone who likes to be on top of each other, bypassing these sensitive topics that vary from person to person is an effective communication strategy.
9 communication skills in the workplace, how much do you know
Fourth, communication opportunities.
Don't interrupt others' work rhythm easily. When there is a problem at work and you need to communicate with others, you may wish to organize and record it first. For those who must ask their superiors, it is best to do it at the three time points of just arriving at the company, intermittent work, and before leaving get off work.
9 communication skills in the workplace, how much do you know
- It is important to think twice before you say it.
Before you communicate, think before answering to make you more mature. For example, when there is a problem, the wrong expression is "I think what you are doing is wrong, wrong... etc." The correct expression should be "You do this, you should have your own ideas, can you tell me?"
9 communication skills in the workplace, how much do you know
Sixth, the frequency of communication is very important.
The frequency of not talking and talking more determines the intimacy of interpersonal relationships. It is necessary to maintain a certain frequency in the workplace, and neither too warm nor too cold. How to grasp the frequency, you can learn more from the colleagues around you.
9 communication skills in the workplace, how much do you know
Seven, lower yourself.
At work, you must not have expressions like "Should you understand, right?!" If you don't understand, ask others humbly for advice. If you don't understand, pretending to understand will make you lose good learning opportunities.
9 communication skills in the workplace, how much do you know
- Develop the habit of replying to emails and WeChat.
Consciously replying to other people's messages is a very important communication EQ. If you don't need to reply in time, you can pack it for a period of time and stick to it for a year and you will find wonderful results.
9 communication skills in the workplace, how much do you know
- Don't think you really understand.
Many times, we think we understand it, but this is often the beginning of misunderstandings. How to ensure this is done well, the skills of repeating and confirming are very important.
