Only those who can communicate upward and know how to report work can gallop in the workplace

All the opportunities in life are encountered on the way to go all out. The posture of running hard is your most beautiful appearance. - opening motto

Many people in the workplace have a misunderstanding that reporting work is regarded as a kind of "flattering" behavior, thinking that walking too close to the leader will lead to the indifference and exclusion of other colleagues. Therefore, they choose to avoid it if they can, and try not to have too much communication with the leader. Moreover, they also believe that less contact with leaders can lead to less mistakes and less criticism.

When I first entered the workplace, I also had the same idea. If I can avoid the leader, I will avoid the leader, and I will have less contact if I can. But then, when I was managing the team, I realized that was a very wrong idea.

Leaders also have their own job responsibilities, they are busy, and many times they have no time to take care of what the employees below do. You must know that in performance appraisal, it is impossible for leaders to give excellent evaluations to employees who do not know them well.

In fact, at work, you must do what the leader thinks is important, because your performance is assessed by the leader, and your development in the workplace is largely influenced and constrained by the leader. No matter how capable and level you are, if the leader doesn't know anything about you and doesn't even know what you are doing all day long, then it will be very difficult for you to go a long way.

Therefore, you can't wait for the leader to ask you what you are doing, but take the initiative to communicate up and report what you have done.

Only those who can communicate upward and know how to report work can gallop in the workplace

1. Reporting is very necessary

In the workplace, if you can insist on reporting your work to the leader regularly, even if the leader does not respond positively to you, then you will leave a very good impression on the leader.

(1) Reporting work can ensure that your work direction is correct

We all know that in the process of completing work, even if we communicate frequently, there will be deviations and faults. After all, everyone is a different individual with different ideas and understanding abilities. Such deviations and faults will be exacerbated if communication is not frequent.

One of the most important purposes of reporting work to the leadership in a timely manner is to ensure the correct direction of work.

The right direction is greater than blind effort. Whether the direction is correct or not, only the leader has the final say. If you feel that you understand the leader's intentions, and then work hard and vigorously for a long time, and in the end if you don't match the leader's ideas, then you are not doing it for nothing.

Therefore, to find a leader to report the work in time is to constantly confirm the direction of the work. Only when the direction is correct can we get the correct result.

(2) The reporting work can get feedback and support from leaders

The reason why a leader is a leader is that he usually excels. Generally speaking, leaders have a larger social circle and network of resources. Many problems that are very difficult in your opinion may be trivial and a piece of cake for leaders.

You report to the leader in a timely manner, and the leader will generally give some feedback, even some very practical suggestions. With these suggestions, you will definitely be able to complete the work more easily and smoothly.

On another level, leaders know what you are doing, as long as they do not object, that is acquiescence and support. In this way, with the support of leaders, you will be more active and confident in your work.

(3) Reporting on your work allows you to continue to gain the attention of your leaders

Some people think that it is always better to be silent than to disturb the superiors, because the superiors may think that you are incompetent and need help everywhere. In fact, it is not so.

You often report to the leader, and seek the leader's advice and help, the leader will like you more. Because the leader often helps you, it is like investing in you, he certainly hopes that his investment will have a good result, as long as you do not ask some too low-level questions.

Moreover, in the case that many people do not take the initiative to report their work, whether you take the initiative to report your work has highlighted yourself and attracted the attention of the leaders. Over time, the leaders will naturally be impressed by you, and they will definitely favor you more when evaluating performance.

Only those who can communicate upward and know how to report work can gallop in the workplace

2. Three aspects that need to be paid attention to in reporting

Swift once said: "Nothing is possible without methods, and the world is inseparable from order." There are methods and skills in everything. If you master the correct method, you will get twice the result with half the effort. Of course, reporting is no exception.

(1) Periodically report the completed work

Reporting work should have certain rules, preferably taking into account the needs of the leader’s work and rest and work. It is recommended to report once a week, which can be placed on every Friday or every Monday. Every Friday is the end of the work week, and every Monday is the start of the work week.

For the weekly work report, it is recommended to draw up a brief work list, because with the work list, even if the leader does not have time at the time, he can check what work you have completed afterwards. Moreover, written materials will make leaders think that you work more seriously and carefully. It should be noted that, do not report in detail, but according to the leader's work habits, report concisely and focus on key points.

For important and sensitive work, it must be reported immediately after completion, because leaders need to grasp the relevant situation in a timely manner. In fact, as long as it is something that the leader thinks is more important, it should be reported as soon as possible, so as to facilitate the overall planning or decision-making of the leader.

(2) Timely report on the work plan for the next stage

Even for a very experienced professional, this situation will occur at work: the leader wants you to do A, but you plan to do B. If the work arranged by the leader is communicated through other people, you may also understood as C. Therefore, it is very important to report the work plan for the next phase to the leader in time, because this ensures that you and the leader are always on the same rhythm.

As with reporting on work that has been done, work plans should also be reported on a regular basis, which can be combined with completed work into a list. The first part is the completed work and the second part is the planned work. If you are a little more detailed, you can add the third part, other work that needs to be reported.

Of course, after understanding your work plan, the leader is likely to give you hints or suggestions, you must know that this is very helpful for you to complete the work. Therefore, it is equally important to report the work plan for the next stage in a timely manner.

(3) Only by reporting face to face can we take the initiative

For most people, it's probably fine to report work via work email. However, your work will be more productive if you can take a paper to-do list and report to your boss.

There are three reasons: first, the face-to-face reporting can make certain work reports more clearly, which is convenient for the leaders to grasp; second, the face-to-face reporting allows you to better understand the leader and grasp the key points of the leader's work; third, the face-to-face reporting can communicate with each other with expressive words, The leader can see you, which will give the leader a more intuitive and specific impression of you.

We all know that face-to-face communication is the most effective way to communicate, and face-to-face communication can also bring you closer to your leaders. Therefore, be sure to develop a good habit, do not wait for the leader to come to you, and regularly report to the leader in person.

Only those who can communicate upward and know how to report work can gallop in the workplace

3. The basic logic of reporting

Whether it is an oral report or a written report, we must let the leaders hear clearly. Therefore, the reporting work must be logical, focused and clear.

Japanese writer Tetsuyuki Oishi mentioned a very practical reporting method-PERP in his best-selling book "Reliable".

P - point (point of view)

E - reason (reason)

R - example (case)

P - point (point of view)

That is to say, when you report your work or express your opinion, you should first put forward a conclusive point of view, then list objective facts to support your point of view, then cite supplementary cases, and finally reiterate your point of view.

(1) Put forward an opinion

What leaders need, we should provide. For the vast majority of work, what leaders want to hear most is the work result, that is, the completion of the work, whether it is completed or not, to what extent, or what impact it has caused. You know, your time as a leader is very precious, and you don't want to listen to nonsense.

From the perspective of communication science, directly putting forward opinions can make the two sides of the communication more clear about the core and focus of the conversation, so that the other party does not know what the other party wants to express after talking for a long time.

To put forward a conclusive point directly is to report the results of the work in a concise and to the point, so that the leader can get what he wants right away. If the leader thinks it's okay to know the results of the work, then you don't need to continue reporting; but if the leader is interested in some work details, then you can go to the next link.

(2) Data support

Listing supporting data is actually an explanation of the details of the work. Whichever aspect the leader wants to know, you explain it to the leader.

It is important to note in this section that you must be very familiar with the work of the report, and also make sure that the data or information you provide is accurate. Don't appear when the leader asks you, you ah ah ah ah, use a bunch of vague and uncertain words such as "maybe", "probably", "maybe", which will make the leader doubt you and trust you. will be greatly discounted.

Therefore, before reporting the work, you should prepare well, figure out in advance the details that the leader may be interested in, and prepare with a focus. Only in this way can your work report achieve the desired effect and gain the affirmation of the leaders.

Only those who can communicate upward and know how to report work can gallop in the workplace

(3) Supplementary cases

Case supplements are mostly used when expressing opinions, that is, when you make suggestions to leaders. The leader asks why you plan or do it this way, and you illustrate it with appropriate examples.

This is actually a kind of report, a kind of report on work ideas. If you can report with your nose and eyes, and you can also cite and cite examples, the leaders will definitely think that you are a very clear-minded employee. After a long time, you will naturally have trust in you and think that you are reliable in what you do.

However, clear work ideas require hard study outside of work. If our minds are empty, it is impossible to cite cases. This also reminds us to read more and study more to improve our inner thinking.

(4) Reiterate the conclusion

When you have completed the above three links, a period of time has passed, and the attention of the audience will diverge. At this time, you reiterate your point of view, which is not only a summary of the above data and cases, but also a reinforcement of your own point of view. Make your point of view more persuasive, so as to win the affirmation and approval of the leadership.

When you have finished expressing, you just need to wait quietly, because the leader will definitely give you feedback.

These are the 4 steps of the PERP reporting method. Of course, in the process of practical application, it is not necessary that a link is not used. You just need to follow the leader's train of thought, what the leader wants, you provide. If the leadership is not clear, you report according to this line of thinking. I believe that if you report your work in this way, you will definitely make the leader's eyes shine and be affirmed.