Leaders often return me 'yes', why is it that I say 'yes' to them but they are considered ignorant?

For WeChat, which is used by almost everyone, a book can be published about its social etiquette in the workplace! Look, how to reply to the leader is also a headache for newcomers in the workplace.

Xiaohong (pseudonym), after reporting the work to the leader, the leader gave specific instructions. After she received it, she directly replied to the leader: OK. Xiaohong thinks: The meaning is very clear. Unexpectedly, the leader said behind his back that Xiaohong was too naive, how could he talk to the leader like this?

Leaders often return me "yes", why is it that I say "yes" to them but they are considered ignorant?

(What did I say?!)

The leader Xiaohong met is really not very good. It is worth taking this trivial matter to heart and telling others, then does he still have the energy to work? However, Xiaohong's reply is really not good.

I clearly remember that once the leader said to me, either intentionally or unintentionally: Look at Mr. Wang, every time she sent a message to her, she would quickly reply "I received it! I will arrange it right away!". He glanced at me, then changed the subject and didn't say anything else.

I know my leader is someone who likes to save face for others. So after talking to the leader, I went back to my seat and silently looked through the WeChat conversation I had with the leader: sometimes the leader replied twice before replying, and sometimes he replied with "um" and "ok", feeling that I It really doesn't make sense. Since then, I have never replied to the leader again, good, good, um, and I can't reply to hard work!

Therefore, "the employee and the leader replied yes, the leader will be angry", in a high probability, you are not sensible enough.

Leaders often return me "yes", why is it that I say "yes" to them but they are considered ignorant?

why? Why can leaders say that?

We see leaders replying to our WeChat, often good, good, OK, hard work and so on. But why can't these be issued by employees to leaders? Because these are all evaluative words, that is to say, from a top-down perspective, it is okay for you to say this as a leader, and even feel that the leader is praising you; My heart is not happy, I feel that you have no sense.

You may not be convinced by this analysis. I had a hard time accepting it at first until I was promoted myself. I consider myself a person who does not value form and has no desire for power, so I consider myself to be an enlightened leader without pretensions. But after my promotion, I will be very sensitive to some behaviors or words that seem disrespectful to me, and take it to heart! For example, when we entered the door together, my subordinates opened the door and went in by themselves. They didn’t know how to let them go, and they didn’t even know how to hold the door.

I know that this self-analysis is very easy to scold. I feel that I am too bureaucratic and too stingy: won't you open the door yourself? What's the difference between coming in early and coming in late? But that's how I really feel, and, in good conscience, I'm still the kind of person who doesn't hold grudges against anyone for it. And I have indeed seen cases of offending the leaders because of not paying attention to some details, and being excluded and stumbled by the leaders.

Therefore, in the workplace, people are of course equal in terms of personal rights. In actual work, the different division of labor determines that there is still a rank relationship between people. In the rank relationship, there are superiors and subordinates, and the rights between superiors and inferiors are not equal. This is the norm. So, let's be more mature.

So, how should you reply to the leader's WeChat?

The big rule is to reassure the other person and feel respected. Specifically, we can make a prompt based on the content:

First, if the leader is asking you something.

Then, of course, you have to respond specifically to the information you know. If the reply is good at this time, it is not only ignorant, but simply prevarication and ignorance, making the conversation impossible.

Second, if the leader arranges work for you.

Then, just like the example my leader gave me, for simple work tasks, reply directly: receive, arrange immediately, do it immediately, and do it right away; for more complex work tasks, you need to confirm the work requirements and task deadlines, To avoid mistakes, the specific method is to repeat the key information points mentioned by the leader, and provide the information that he can provide. You see, it's not clear which specific meeting and when. At this time, you can't reply well in a single room. You can say: received, Mr. X, the minutes of the xxxxx meeting (if there are several meetings, which one should you reply to), can I give it to you before get off work on Wednesday? If the other party says yes, then your mission is very clear.

Third, if the leader is to confirm your information.

You said something to the leader, the leader confirmed and added some information, and did not clearly assign the task. For example, you and the leader said that a certain meeting has been notified and arranged. The leader said: Got it, pay attention to check the field equipment in advance. At this time, I suggest you think about what you want to do based on the information, such as changing it to the file, saving it, or making another phone call? You can also directly reply to the leader, "Received, thank you for your advance, I will confirm in advance. of".

Fourth, if the leader praises or criticizes you.

Of course this is not the case. If it is praise, just thank the leader; if it is criticism, admit it and correct it; but if it is not your fault, don't argue back and forth in the message, it is better to make an appointment to meet and chat.

Pay special attention, if the leader criticizes you and says: "You will be more careful in the future. Although such a mistake is not big, it will have a bad impact." You replied "Okay", you're really acting coldly! You can reply "Well, you are right, I was too careless this time, I will change it next time."

Finally, who said the last word?

This is also a very detailed exchange of information with leaders that many people are uncertain about. My suggestion is: in principle, the last message, but don't be too verbose. What kind of leaders do you encounter? Some leaders are resolute and resolute, and they are finished. After you confirm the information, you will stop talking, which is also very good; but some leaders have a low attitude and are used to saying the last sentence politely. , then you don't want to be endless polite, just follow the greeting at this time. Note that this method still works for important clients.

There is a song called details beat love, and the same is true in the workplace. Your hard work and professionalism may also be deducted by the details. And there is no dress rehearsal in life, every detail is live broadcast, so be careful.

After reading the above content, some people may feel very uncomfortable, thinking that this is not servile and flattering? I can only laugh at this, there are many things we really need to do, and there will be many places where you need the courage to defend your rights, positions and attitudes, but believe me, it's really not these details! The purpose of doing these details well is to achieve your goals more smoothly and efficiently without causing trouble to yourself.

So, here, my position is: in the process of communication between people, making one's own "interface" friendly is that every adult should know the basic etiquette; however, the core of energy is not here, and it must be Don't put the cart before the horse.