Do you appear 'selfish' at work? Active feedback makes you more popular with colleagues!
Introduction: Do you appear "selfish" at work? Active feedback makes you more popular with colleagues!
Today, a particularly speechless thing happened at work. A project of a system developed by us for a client, the project has lasted for more than 4 months from the beginning to the present. Some of the hardware equipment needs to cooperate with our software, and the hardware equipment plan we submitted was only approved this week. The customer finally told us that the hardware plan was feasible, and we could immediately purchase the hardware equipment to implement the project. Today, the head of the software department suddenly told me that he found that the system provided by our supplier may not be compatible with the one we are currently using. He discovered this problem a month ago, but confirmed it only two days ago. In an instant, 10,000 grass and mud horses ran through my mind. What the fuck is going on? Why didn't I report the problem in time when I discovered the problem a month ago? Why was there no notification two days ago to confirm the problem? Right now, when we are about to purchase hardware equipment, I suddenly told me that the software and hardware cannot be adapted. How can I explain the business of the other party? The hardware solution was provided by us, but it could not be realized in the end. It is definitely too late to find a new alternative solution! Instant headache!
Active feedback is a required course for workplace communication
In the workplace, we will have countless tasks, and our tasks often require the cooperation of different departments to complete, so in the process of cooperation, communication is a very important link. When encountering a problem, it is the most effective way to quickly solve the problem by communicating with the relevant personnel as soon as possible, and taking the initiative to communicate with the relevant personnel. If you encounter a problem and you are bored here, when no one asks about it, treat it as if there is no problem, and only notify the relevant personnel when the problem will affect the entire mission plan. It may have caused serious consequences and caused irreversible damage. 's loss.
Just like my colleague, if we first found the problem, a month ago, we discussed and verified whether the supplier's system is compatible with our system, and identified the problem and the impact of the problem as soon as possible. You can respond in the first time and notify the customer to change the supplier in time. Because the work at that time was not fully carried out, the time cost and energy cost of changing suppliers were relatively small. However, due to the inaction of colleagues and the lack of feedback, all kinds of cooperation and communication with the supplier for a month may all be the result of futile efforts. And it will seriously affect the progress of our project. It is very likely that the project cannot be completed on time, which will cause us to be fined by the customer.
Why many people don't take the initiative to give feedback
When entering the workplace for the first time, or in other words, many rookies in the workplace have the problem of being selfish Think you can do your own thing well. Just like my colleague, he thinks it is the problem of the supplier's software system. He is only responsible for developing the system. This thing is not under his control, and it doesn't matter if the feedback is delayed.
I used to have this state too. This is the first year after graduation. In fact, I work very hard, but because the work is extremely complicated, I am not particularly careful in the process of learning, so in the follow-up work, I made The results are generally fine, but occasionally there are one or two small details that are not in place. This is because each project is different, and many small variables will affect the plan of our project and the results of our products, and I occasionally make mistakes. As a result, my boss had to check my work almost every time. Later, my boss made it clear to me about this problem, saying that I was not good at work and that I was too selfish. At the time, I felt aggrieved. I tried to do it well, but I couldn’t do it well. I was also called by my boss as selfish. crashed. Later, when I grew up, I realized how stupid I was at the time. I didn't think about others at all. If I couldn't use it directly, it was a waste of other people's time.
In team work, the results of tasks we call handed over must be usable immediately, so as to improve the efficiency of the team and be recognized by colleagues. If the other people in the team cannot use the things that we make, then they need to spend time and energy to wipe the buttocks for the bad things we do, which will greatly waste the time and energy of colleagues. Therefore, it will affect the harmony of the team and cause the fullness of colleagues. To do this, then we need to think from the perspective of our colleagues, and from their perspective, what kind of results do we expect us to give them? It is necessary to feedback and communicate at any time in the process of performing tasks, especially when encountering problems, we must communicate in many ways, so as to track and confirm the changes in the needs of team members. Only by continuous communication, continuous feedback, and constant revision of the method and path of performing tasks, can we truly achieve results that everyone is satisfied with. And if everyone fights on their own, even if everyone does a good job, the integration of the project may appear nondescript and fail to meet the expectations of the boss and the client. In this case, the entire team will suffer.
Conclusion: At work, many people tend to work hard and are not good at giving active feedback. Once something goes wrong, it will greatly affect the work tasks and plans of colleagues. Think more from different perspectives, and make the results that colleagues expect. If you can’t guess what your colleagues want, then take the initiative to give feedback, communicate actively, clarify the needs of colleagues, and clarify the needs of customers, and in the process of task execution, you can always Feedback, deal with problems in a timely manner, and revise the plan in a timely manner, and finally make a result that everyone is satisfied with.
Ladies and gentlemen, how would you feel if you met a teammate like your colleague? Comments welcome!