What to do if the salesperson is always cold in the conversation, then you can do it, it is worth sharing
Recently, a lot of people have always said to me: "I also know that the conversation can't be kept in the dark, but it always gets cold in the process of talking. There is nothing to say." cold field.
The conversation is not cold 1. If there is a cold scene in the conversation, the "root cause" of the conversation is that one's language skills are not strong, so it must be changed from this aspect. For this "root of disease", we need to use the correct "prescription", such as reading a book on improving language skills and interacting with strangers. This is a shortcut to improve one's language skills. On the other hand, your lack of self-confidence can also indirectly affect your ability to express yourself. As I said before, as a salesperson, the most important thing you can’t lack is your self-confidence. There are many ways to enhance your self-confidence, so I’m just here. more elaboration;
The conversation is not cold 2. We try to find topics during the conversation. This is a method that most sales people have used and know, and of course this is the most effective method. For example, we find some topics that everyone pays more attention to. The elderly people especially like to watch news, and the young people like to watch variety shows. Therefore, the salespeople will look at the customers of which age group they will serve according to the products they sell. Some TV programs, it is best to have a comprehensive understanding, because each customer is interested in different points. We can also ask questions to get to know the customer first, and then have a conversation, and the conversation will become very easy after understanding, so almost the only way to talk to the customer is to be good at finding topics, you can find topics, you have you learned?
The conversation is not cold. 3. Don't treat customers as strangers, and speak in a relaxed manner. During conversation with customers
In general, the way of speaking of the salesperson must be the same as the usual way of speaking. If you treat the customer as a stranger, you will definitely feel unfamiliar and a little nervous at first, which will give the customer a kind of pressure, and the embarrassing scene will definitely It will be formed. As a salesperson contacts all kinds of customers every day, these customers have completely different personalities. At this time, the salesperson should make appropriate adjustments according to the customer's personality, so as to cater to the customer, let the customer relax and be willing to chat with you;
- Humor plays a vital role in the conversation. Reasonable self-mockery can arouse the interest of customers and deepen their impression in the hearts of customers. Why not do it? Appropriate humor can not only adjust the atmosphere, but also increase the distance between customers and customers. Therefore, during the conversation, the salesperson should not be too rigid, not too serious when encountering problems, and not to care too much about a certain sentence or a certain word. Know how to learn and apply, the sales staff should develop a humorous style in peacetime, this can be learned after the day after tomorrow;
The conversation is not cold 5. By leaving vacancies to give customers more reverie, let customers take the initiative to ask "why, what to do," for example, "many people now spend more money because they don't choose the right product. You can't buy good quality products, do you know why?" The salesperson asks the customer in this way, and the customer is very willing to communicate with you, because this has already involved their own interests, and who doesn't want to know more about it Woolen cloth? What do you think?