The classic words in sales, you should know these
If you want to be an excellent salesperson, you must master sales skills and classic words. What are our common classic words? Learning these words will surely make your sales performance grow by leaps and bounds.
In the sales process, we often encounter these situations, "I don't have time now, I want to discuss it with my family, I don't have money now, I'll talk about it later, many people say that your products are not very good, it seems The same product, but other people’s products are cheaper than yours, etc.” What should the salesperson say in the face of these situations? If the answer is not good, it will directly affect the customer’s purchase, so let’s talk about these situations in detail responsive dialogue.
"I don't have time right now" What should a salesperson do in this situation? The salesperson should say, "You don't have time, I understand this, it will take you three minutes, even if you don't buy it today, I would like to tell you what you need to pay attention to when buying this product, at least after I tell you, you I just know how to choose, and I won't be deceived. After all, money is not so easy to make now. I just don't want you to be deceived. When you look at this product, you should pay attention to these points, such as..... "By answering in this way, the customer feels that even if he doesn't buy it, he can still introduce it to me, and he doesn't want me to be deceived, so the customer is still willing to spend a few more minutes. In the past three minutes, when introducing to customers, the sales staff must show their own products.
The characteristics of the product are integrated into it, so that customers will easily accept what you say;
"I want to discuss it with my family" is common in this situation. How to deal with this situation? The salesperson should say, "You're right, after all, such an expensive thing has to be discussed with your family, or as I told you before, the event is about to end, if you don't hurry, I'm afraid you will lose the best deal. Qualified, so if so, then let's set the time on this Friday, because on Saturday and Sunday, there will be a lot of customers. In this case, it will affect your quota, so you must think carefully, if you miss it, you will lose it. There will never be another price at this price." Through this answer, customers can have a bottom line, at least if they don't make a decision quickly, they will miss something;
"I don't have money now, I'll talk about it later", this situation is also relatively common, how to deal with this situation, the salesperson can say "it doesn't matter if you buy it or not, I mainly want to tell you that this event It's nationwide, and in addition to enjoying this nationwide event today, our store also offers other discounts, such as..., introducing products is what we should do, I hope you will consider it well, if you are lucky enough to occupy this place This event, you must not only have the first two discounts, but also the products you buy are very discounted, even if you don't bring money, you can do this, I will write you a note, just sign your name on it, Just send the deposit in the afternoon or tomorrow, and it will not affect your share of this event, right?
"Many people say that your products are not very good." For this situation, how should the salesperson respond? The salesperson can say, "Now most of the products in the market are not well sold, and they will be jealous of those of us who are selling well. That's why they say this, for example, you have opened a store, and the business is very hot, and if my store does not sell well, I will definitely be jealous. This is not the case. Some people say that it is because it is good. It is because it is excellent that it attracts attention. Celebrities are a good example. Need to introduce our good, can compare other products" Do you think I am right?
"The products that look the same, why are other people's products cheaper than yours?" For this situation, how should the salesperson respond? The salesperson can say, "Our old customers are also buying our products for the first time. I would have this idea, but in the end I dismissed it, because they are not looking at appearance. They are often good-looking products. If they are not used, there must be a problem with the quality. Let’s take the simplest example. If our products are sold at the same price as theirs, will you buy our products or theirs, I believe you will definitely buy our products, because the brand of our products is there, you can make the most The best choice, don't be deceived for the sake of cheapness"