Good treatment, but high employee turnover rate? It's not that the employees are too difficult to manage, it's that they lack these thoughts
A friend sent me a private message and said, "Hello Mr. Xiao, I am the owner of a small supermarket with no more than ten employees. I treat them better than my peers, but the turnover rate is still very high. I have asked about leaving a few times. The thoughts of the employees, but the resigned employees say personal reasons. The employee turnover rate is too high, the cost of human resources will increase, and the employees are too difficult to manage. How can we change this situation?”
Employees leave for the following reasons:
One, the treatment cannot keep up. In the words of the employees, I work to make money, don't talk to me about feelings and ideals, it's better to talk about reality;
Two, the heart is aggrieved. As long as the salary is not too high, if the job is gone, you can find it again, and if you feel wronged, you will lose your passion for the job;
Personal reasons. People have different aspirations and pursuits. It may also be because of other things. The reason for leaving has nothing to do with the employer;
Reasons for the employer. It may be due to institutional reasons or management reasons, and it is always not suitable for the environment of the employer.
Good treatment, but high employee turnover rate? It's not that the employees are too difficult to manage, it's that they lack these thoughts
Good treatment, but high employee turnover rate? It's not that the employees are too difficult, but the supermarket owner has a big problem with his own management. In addition to the first and third of the above four reasons, the most direct reason is the second and fourth, which means that the employees may feel wronged, or it may be that the supermarket system and the boss's management methods are wrong.
So I give him the following advice:
- Clear rules and regulations
Second, clarify the work process
- Assisted by systems and processes
Fourth, learn the correct management style
Good treatment, but high employee turnover rate? It's not that the employees are too difficult to manage, it's that they lack these thoughts
Employees and employers are cooperating with each other, and each takes what they need. As an employer, controlling the employee turnover rate actually saves costs. The higher the employee turnover rate, the greater the cost; not only that, it will also greatly reduce Work efficiency, as a manager, must have the following thinking:
- Develop a management system suitable for the employer
No matter how big the employer is, or how many people there are, remember that there are no rules.
Rules are a yardstick. The lack of this yardstick means that all employees are more likely to make mistakes. Once employees make mistakes, they fail to take corresponding measures to stop and stop losses in time. In the end, the temper of the employees must be worse than the temper of the manager. Be big, naturally, take everything you do for granted, and once your inner needs expand, you will choose to leave if you disagree.
The best way to avoid this situation is to formulate a management system suitable for the employer. The clearer the system, the more favorable it is for management.
Good treatment, but high employee turnover rate? It's not that the employees are too difficult to manage, it's that they lack these thoughts
- Clarify the reward and punishment mechanism
When formulating the system, the reward and punishment mechanism must be listed as a key object.
Let employees have the ability to distinguish right from wrong, let them know what can be done and what cannot be done.
A clear reward and punishment system can better achieve equal treatment and be more conducive to management.
Good treatment, but high employee turnover rate? It's not that the employees are too difficult to manage, it's that they lack these thoughts
- Develop work flow
Workflow can improve productivity and reduce errors for employees.
Develop a work process so that employees can understand who, how, and how to do what they are responsible for and what to do in other sections? The clearer the process is, the clearer the employees will be about their job responsibilities, and the clearer their responsibilities will be, and they will better follow the standards when working, reducing unnecessary mistakes.