How to get employees to follow youYou can do it by grasping these 6 major pain points of employees
In the past ten years of consulting practice, Suntech Management has been in contact with many managers, and has seen both excellent teams and chaotic teams.
How to get employees to follow you You can do it by grasping these 6 major pain points of employees
Let's take a look at the manager of Elephant first. Elephant is in the enterprise and will be awarded the title of excellent manager every year. Therefore, for team management, elephants can be used as our research objects.
We tracked the elephants for three months.
Elephant: "Little monkey, you didn't complete the task yesterday, you were careless, it shows that your skills are not proficient enough. You can go back and learn from the old cow, and then reflect on why you didn't complete it. Of course, the task was not completed this time, buckle You have 5 performance points, no opinion, right?"
Little monkey: "Okay, I will try my best."
Elephant: "Old Niu, make a plan for the ** mission today, and see how the staff will arrange this mission. Let's discuss it in the afternoon."
How to get employees to follow you You can do it by grasping these 6 major pain points of employees
Daniel "Okay, leader, I will make it before noon and send it to you for review first."
Elephant: "Xiaohu, you were one step away from the company's record last month, and you will hit it again this month?"
Xiaohu: "Good leader, I'll give it a try, but I hope the leader can give me the support of **** resources."
Elephant: "Okay, I'll coordinate these resources, let's try hard together."
Similar to this, an excellent team has clear task management and smooth team communication, which is gradually cultivated by an excellent manager.
Elephant shared with me that in the past three years, he has mainly grasped the psychology of employees through six aspects of work, and gradually completed the transformation of the team.
How to get employees to follow you You can do it by grasping these 6 major pain points of employees
Let's take a look at the sharing of elephants:
- Give employees goals
Many times, employees themselves do not know what to do. After entering the workplace, not everyone has their own goals. In particular, college students who are new to the workplace do not know where their future is going. Once the novelty of the workplace is over, they will generally enter a period of confusion in the workplace.
Therefore, Elephant believes that, as a manager, it is necessary to communicate with each employee, understand their characteristics, seek the support of the Human Resources Department, and set goals suitable for each employee.
The biggest difference between an employee with goals and an employee without goals lies in self-drive, or subjective initiative.
How to get employees to follow you You can do it by grasping these 6 major pain points of employees
- Provide ways to employees
Many times, employees do not know what to do, and the core is the lack of methods.
Suntech management research found that about 20% of employees will take the initiative to do things, but 80% of employees will only wait.
And as a manager, your time is limited, half of your time has to deal with your boss, and only part of your time can be used to manage your subordinates.
Originally, your subordinates should be your help, to help you solve problems. If your subordinates only wait, it is most likely that there is a problem with your management.
Therefore, the elephant's method is to let employees know the responsibilities and tasks of the department, learn what they should know and know, learn various skills, and organize skill learning meetings.
How to get employees to follow you You can do it by grasping these 6 major pain points of employees
When employees are very clear about the department's tasks, their tasks will actually become clear and clear, so targeted methods will come out.
- Establish a work process
Many times, employees don't do things well, mainly because of the lack of standardized processes.
Therefore, Elephant assists employees to formulate SOPs in every matter of the department, and specifies the resource allocation required for each step, so that employees have a clue about what to do. And it's very clear what you can do yourself, you don't need to ask for instructions step by step, and report everything for approval.
- Make a plan
How to get employees to follow you You can do it by grasping these 6 major pain points of employees
Generally speaking, when employees do not have a clue, it is usually because of a lack of planning.
Elephant requires each employee to write a work diary for everything, and summarize the work of the current week every week to make plans for the work of the next week.
Because there is a plan, combined with the process of doing things, each employee naturally knows how to work hard.
- Establish a reward and punishment mechanism
It's hard to manage employees if they do good and bad all the same.
How to get employees to follow you You can do it by grasping these 6 major pain points of employees
Therefore, the reward and punishment mechanism is a key point in managing the team well, which mainly reflects the fairness and justice within the department.
As a manager, rewards and punishments are actually the starting point of your management.
For this reward and punishment mechanism, Elephant has communicated and coordinated with the company many times, and adjusted the company's original reward and punishment mechanism. Elephant believes that the purpose of reward and punishment is not to fine, but to let employees know what they should do, how to do it, and to what extent.
Negative incentives are not as good as positive incentives. Elephants promote more positive incentives, but if something goes wrong, timely punishment is also needed.
- Training is an effective management tool
Elephant believes that the failure of employees to improve their work usually comes from insufficient training.
How to get employees to follow you You can do it by grasping these 6 major pain points of employees
Therefore, Elephant will take half an hour every week to organize internal training. The main method is to hold a salon-style discussion on an event in the work content of the week, and let everyone take turns to be the moderator, and the principal is the referee.
This kind of training is directly aimed at a certain event this week, and secondly, it is a salon-style brainstorming seminar, so that everyone can learn, and the team relationship will be more harmonious, and everyone can fully show their own characteristics. Beneficial for the future management of elephants.
In the end, Elephant concluded: "The core of management is to solve human nature". Grasping these pain points, in fact, solves the problem of human nature.