How to effectively improve communication skills
All troubles stem from interpersonal relationships - Adler, dealing with interpersonal relationships is indeed a big question in life. Master more communication skills, life will be much smoother. So, how to effectively improve communication skills?
How to effectively improve communication skills
How to effectively improve communication skills
- Before speaking, it is necessary to determine who has the decision-making power in the relationship.
The decision rests with the other party, so your purpose is to convince the other party; the decision rests with a third party, then you have to debate; the decision rests between you and the other party, then the two sides negotiate. Different power structures require different communication methods.
Second, when communicating, we must meet the psychological needs of the other party, so that the other party is willing to invest more genuine feelings. Learn to listen, only when you can listen can you really speak. Listening helps us better understand each other and communicate effectively.
- In order to ensure that we understand the meaning of the other party correctly, after the other party has finished speaking, we can simply paraphrase it to ensure that there is no misunderstanding.
How to effectively improve communication skills
How to effectively improve communication skills
For example, if the boss says, "This work will be done right away," you can say, "Okay, I'll give it priority, so do other things in my hands make way for it?"
Fourth, when you and the other party have serious disagreements, the most convincing thing is not to tell the truth, but to tell the story.
For example, for a social issue, the other party's point of view is completely incomprehensible to you. At this time, don't be too busy criticizing him. You can first talk about your experiences that made you have such a point of view.
Five, say less negative words, say more affirmative words. Learn to compliment others, not to compliment you. Learn to see each other's advantages, don't be stingy with praise to others, good words are always more popular than bad words.
When someone else has a plan, don't just say negative things, the speaker has no intention, and the listener has the intention.
Sixth, learn to think in empathy, a concept mentioned in psychology is called empathy, and the exercise of empathy ability often comes from this thinking mode of empathy.
How to effectively improve communication skills
How to effectively improve communication skills