How can leaders improve their communication skills with subordinates?
In order to establish their prestige in front of their subordinates, some leaders adopt commanding language to distinguish themselves from their subordinates. However, please think about it carefully, if a person speaks to you in a high-level tone, you will find that the other party's way of speaking will make you unwilling to listen carefully, and at the same time create a sense of resistance in your heart.
Smart leaders use loose language, find common ground with their subordinates, and build psychological distance. The introduction of common consciousness can make those who are fiercely opposed to the leader no longer oppose the leader, and will calmly follow the leader's persuasion, so that the leader has the opportunity to clarify his point of view, and then attack. subordinate's heart.
Plus, compliments are a great way to get in the distance. As a leader, you should give encouragement and comfort in a timely manner, praise certain abilities of your subordinates, and guide them to sail with the current and work harder. Data show that positive evaluations of another person's character, attitude, or performance can make the person praised feel good about the praiser and willingly do what they want.
How can leaders improve their communication skills with subordinates?
How can leaders improve their communication skills with subordinates?
When you talk, you can't hear anything
In their day-to-day work, some leaders start to talk on their own before their subordinates have finished reporting. Think about it, when a person is interrupted in the middle of his speech, and he remembers what he has not finished, how can he listen to you well? Leaders listen not only to what they want to hear, but also to listen to what they want to hear. Be open-minded, unbiased, and try to understand the situation from the other person's shoes.
Put "self-centeredness" aside. When leaders listen carefully, we will find that employees will respond more positively and feel that their opinions are valued by leaders. In fact, listening attentively is one way to make employees feel that they have value.
How can leaders improve their communication skills with subordinates?
How can leaders improve their communication skills with subordinates?
Confidentially, expressing concerns for employees
As a leader, sometimes some relatively difficult tasks are handed over to subordinates at work. When subordinates face the request of the leader, they can only reluctantly agree, and there will inevitably be complaints in their hearts. At this time, the leader may wish to stand on the employee's point of view and express his concerns for him, for example: "I know that you have been a little busy at the end of the month, and you can complete this task after you have finished the work at hand." Or: "I know that in the short term It's difficult to contact so many businesses..." This way, employees feel that the boss is thinking about the actual situation before scheduling the work, rather than assigning tasks randomly. This makes it easier for employees to listen to what the boss says next.
How can leaders improve their communication skills with subordinates?
How can leaders improve their communication skills with subordinates?
Use your 'right to identify'
Leaders can establish their own expert authority among their employees. In the process of doing things, employees may encounter some problems that cannot be solved by their professional knowledge. If leaders can provide helpful guidance to employees' business at this time, such as providing their own sales experience accumulated in the past, grasp of enterprise products, and market awareness Knowledge of understanding and other aspects, employees will gradually trust your level.
In addition to professional knowledge, managers can also use their own life experience, or some excellent character traits and charisma to make employees admire them from the bottom of their hearts. This is called "identity power" in modern management. When the leader becomes the "admiration object" of the employees, the influence of the leader will be greatly enhanced.
How to communicate effectively with employees is an art, and there are more skills that leaders need to gradually accumulate through practical experience. Using the above skills can effectively improve the communication skills of leaders and subordinates.