Why do customers buy our products, I am afraid you only know one, but do not know the other

Why do customers buy our products? Probably many people will say that it is because of customer needs and good use of skills by sales staff. In fact, this is only one-sided. The most important thing is that customers feel that the product is worth the money. This is the commonality of all customers when they buy things. Then let's take a look at what value for money is and how to make customers feel value for money, thereby increasing sales.

First of all, let's talk about the definition of value for money. Too many people think that the cheaper the same product, the better value for money. For such an answer, it is a bit too one-sided. When customers choose to trust you and treat you as When friends, the value for money of the product can be reflected, but this may also be a good service or a sense of joy in shopping, it is a comprehensive experience. By changing sales methods, we can achieve the purpose of accurately understanding customer needs, and at the same time, we can recommend products that customers need. If we can achieve accurate recommendations, we can also provide customers with professional suggestions for their reference.

If we can do this, we will then use the second method to make sales invisible. In the daily sales process, although many salespeople are conducting sales behaviors, when customers listen to the explanation, they will always have a sense of distrust of the salesperson, which directly causes the salesperson to feel very helpless because they cannot sell the product. Customers are also unhappy because they can't get the products they want.

In response to this situation, sales staff must sell according to the needs of customers, position themselves as a problem-solving specialist, not a salesperson, and turn sales into sales assistance, so as to help us find the products that customers need . So what exactly should we do to make sales invisible? One: if the salesperson can listen carefully to every word the customer says, and accurately analyze the customer's needs through the information conveyed by the customer; Guide the customer to say the product he wants; thirdly: the salesperson who can speak always likes to pick up what the customer likes to hear, and the most important thing is what benefits the product can bring to the customer, which is the customer's most concerned issue. Through these three points, we will build trust between us and customers. Only when the trust is established, the product will not worry about selling.