What is communication? Why do you need good communication skills in the workplace?
What is communication?
Communication is the process of passing information, thoughts and emotions between individuals or groups and reaching agreements to set goals. Communication is two-way. On the one hand, the information conveyed is concise and easy to understand;
There are four main types of communication:
Oral communication: face-to-face conversation, telephone, radio, television or other media;
Non-verbal communication: body language, gestures, how we dress, how we behave, and even the smell of our bodies;
Written communications: letters, emails, books, magazines, the Internet or other media;
Visual Communication: Graphics or tables, maps, logos, and other visual effects that can convey information.
As simple as the concept sounds, these types are common in our lives. But when we try to communicate with others, things get a lot more complicated.
Why do you need good communication skills in the workplace?
Statistics show that no matter how ambitious, determined, and highly educated a person is, 85% of his success comes from good communication skills. Forbes celebrity Tony Robbins says:
"The quality of your life is the quality of your communication."
Good communication skills can benefit people at work. If you want to expand your circle or even befriend colleagues who think differently, the way you communicate often plays a decisive role. Because these colleagues play an important role in your life, even if your communication skills improve a little, everything will go well and you will get more and more opportunities.
In team building, good communication means a productive team. In such a team, there is no unnecessary competition between departments, employees trust each other, and the working environment is harmonious. Employees know their roles and values, and managers can correct mistakes in a harmonious environment. This positive interaction can benefit the entire company and boost employee morale.