Doing sales can learn these methods to easily persuade customers, which is worth collecting

In the sales process, when we chat with customers, we must not force customers to accept their own opinions. This is also something that salespeople know. There are many ways to persuade customers in the sales process. Skills alone are not enough. If you want to successfully persuade customers, you have to observe customers diligently , think carefully , and respond flexibly .

(1) In the process of communicating with customers, talk about the things that customers are interested in and proud of. Although some salesmen also understand this truth, they always start from their own hobbies, talk about their favorite topics, and talk about their own proud things. At this time, customers must be impatient. You don't need to be very eloquent to convince customers. Talking about the customer's pride can greatly satisfy the customer's self-esteem, and the customer thinks that you are his bosom friend, then the customer must be the easiest to be persuaded;

(2) When communicating with customers, do you have a purpose in every word you say? In fact, it is also possible to say something that has nothing to do with sales. Customers will be annoyed if your every sentence has purpose. A topic without purpose can increase the distance between the salesperson and the customer, thereby creating a sense of intimacy and pleasure. The salesperson should grasp the time and frequency of talking off-topic, and not let the customer think that you are a long-winded and boring person. This will make the customer feel very relaxed and comfortable in chatting, and you will become a popular person in front of the customer. ;

(3) When persuading customers, be sure to smile all the time. Keeping enthusiasm will make your persuasion work more smoothly. Enthusiasm can make persuasion successful, because customers also have feelings. When we treat customers with enthusiasm, they will also be "infected" by us. More care and enthusiasm for customers will greatly improve your social quality. Enthusiasm is the "lubricant" of interpersonal communication, which can eliminate the gap between the salesperson and the customer, and make the salesperson's speech more appealing. Do you agree with this? As a salesperson, think carefully about how many orders you have driven by your enthusiasm? should not be very few;

(4) In the process of persuading customers, the salesperson must speak clearly, answer in the affirmative, and try to avoid the use of vague words such as "perhaps, probably". Try to clearly describe what's going on so that customers can fully understand. When introducing the product to the customer, try to explain it in some words that the customer can understand. Although the professional term makes the customer sound like you are very professional, if the customer does not understand a sentence, it is still the same as saying nothing. Another very important point is the ability to express clearly. Clear expression will be more beneficial to persuading customers;

(5) In the process of chatting with customers, "talking about the family" is the usual technique of the salesperson. "Chasing the family" can make the chat more natural, and chatting with the customer about the family will eliminate the customer's guard, and then persuade the customer. Customers will be much easier.