A good manager, how to communicate well? These 3 problems cannot but be solved
A good manager, how to communicate well? These 3 problems cannot but be solved
A good manager is actually not as complicated as everyone thinks, and only needs to do one thing well.
Downward communication is an ability that many managers lack, even a fatal flaw.
Whether it will communicate downwards is also the best basis for judging whether a manager is qualified or not.
How can a manager who doesn't even understand the thoughts of his own employees and doesn't know what everyone wants can bring out a truly powerful team?
Managers can not empathize, then the team must lack the centripetal force. The internal unity is not enough, and the employees are not of one mind. Even if they are forced to work together, there will be many problems.
Teams are like siblings of managers, managers are brains and need to control them while running. If there is no coordination, it is impossible to outperform others, even possible.
To manage your employees well, you must first understand them.
So the question is, how should a good manager communicate well? These three problems cannot but be solved.
The first: complain again and again
Complaining will permeate the team with negative emotions, and these emotions will spread like an infectious disease, affecting each other, creating a vicious circle.
If an employee complains that the work is too difficult, the work is too hard, and the time is too long, other people will inevitably stand up and agree.
When the complaints reached a peak, the team was on the verge of disbanding.
The second: communication is not timely
The communication between managers and employees is less frequent or the cycle is long, resulting in employees fighting each other and lack of mutual help.
If the slow-growing ones don’t get any help or help, they will accumulate resentment. If things go on like this, the internal problems of the company will continue to accumulate, and eventually they will break out sooner or later.
Number three: relationship tension
In the workplace, due to the lack of the ability to communicate downwards, there will often be some small frictions in the team, resulting in conflicts, even misunderstandings and suspicions, resulting in the collapse of the team.
So as a manager, how to communicate downward?
I share 3 experiences with you:
- Performance goals
A performance target is not just a number, managers need every member to be able to answer questions such as, "Why do we do this?" and "Why should our team do it?"
At the same time, it is necessary to let team partners understand what benefits they can get and what honors they can get after reaching their goals.
Thus, contributing to the realization of common goals.
The method of sharing
Take the example of morning and evening parties in the workplace.
Morning and evening meetings are particularly good times for sharing work experiences and allowing team members to learn from each other.
In this process, managers will discover some hidden problems of employees, and put forward corresponding suggestions for the problems, so as to assist employees to play and perform better in the future work.
- Shared team status
There are many managers who only focus on the final results and data when communicating downwards, but in the process of getting the results, managers cannot ignore the state of the team.
For example, managers can hold a mobilization meeting, conduct a sports competition, and continue to convey good status.
Excited state and explosive state are the fundamentals to ensure the achievement of team goals.
The above are the problems that a good manager needs to face when communicating downward, and the specific solutions. Ask yourself to see if you actually did it.