If you don't know these 6 sales skills, you can still be a sales champion!
As a salesperson, do you also feel confused at work, don't know how to sell, and don't know how to find and maintain customers? If the performance is not good, I can only be a small salesperson. Today, I will introduce six sales skills, so that you can accurately locate target customers, improve performance, and be a sales champion!
If you don't know these 6 sales skills, you can still be a sales champion!
Sales Skill 1: Make a Sales Plan
Formulating a sales plan and selling according to the plan is the first and most critical step in completing the sales task.
The content of the sales plan includes not only how to formulate a realistic sales target, but also how to work hard to achieve this target in actual work. Everyone has their own selling characteristics and selling skills, the key is to find a set of methods and methods that are most suitable for them.
My monthly sales plan is as follows: on the morning of the first day of each month, I will decompose the planning tasks of this month into each day, everyone, and then plan a higher goal for myself. While completing the tasks of the day, we must work hard Go for high goals and strive for good sales every day.
If you don't know these 6 sales skills, you can still be a sales champion!
Sales Skill 2: Maintain old customers and develop new customers
To carry out customer relationship management means to maintain a good relationship with customers, so as to facilitate communication and communication with new and old customers at any time.
If there is no effective follow-up and maintenance for powerful customers, it will cause customers to forget you, and at the same time they will forget the products you sell. Therefore, we must try our best to maintain customer relationships, pay attention to and care about the details of customers, become friends with them, and build a sense of trust. In the field of sales, it is impossible to achieve any sales without mutual trust. Treat people with sincerity and impress customers with your best and most unique services.
This is what I do in actual work; when a customer makes a deal at the counter, I will leave his customer information, and when the weather changes, shopping mall events, or new arrivals, I will send them a warm text message as soon as possible. And blessings, and for those customers who often go to the mall, I will carefully write down their names and characteristics, so that I can greet them as soon as possible, and let him think that you miss him like a friend.
If you don't know these 6 sales skills, you can still be a sales champion!
Sales Tip 3: Infect customers with positive emotions
In actual work, it is impossible for sales staff to bring bad emotions to customers. Because the result of doing so will only have: first, abort sales; second, give customers a bad impression.
Therefore, you must maintain a good and happy mood every day when you go to work, and remember to serve makeup with a smile. Leave a good impression on every customer who comes to the store. In the communication with customers, you can also say some good experiences, so that customers can relax and shorten the distance between each other, so that it is easier for customers to let their guard down and make a deal.
Selling Tip #4: Find Prospective Customers
The goal of sales is customers, so finding customers is the key to making sales.
You can search through the yellow pages, newspapers, the Internet, etc., but the efficiency may be a bit low. It is better to use some search tools, which can search a large amount of customer information in a short time, which is not only convenient but also saves most of the time. It can also be convenient for you. Manage these customer data and improve work efficiency.
If you don't know these 6 sales skills, you can still be a sales champion!
Selling Skill 5: Know Your Customer's Needs
Most of the customers have needs, and it is necessary to understand the real thoughts of customers through observation and language communication. Then use the unique characteristics of your products and the meticulous service to make customers want to buy, so as to make a deal. The second-rate salesperson is to meet the needs of customers. The first-class salesperson is to create the needs of customers, which is the so-called "attack on the heart".
Sales Skill 6: Diligent, thick-skinned
The first element is to be diligent.
This is what we often say to be courteous, often make a phone call to contact your feelings, and increase the customer's impression of you. (Of course, you can't go straight to the topic, you must greet him first, care about him, and talk about the product slowly, remember to grasp the skills of return visits)
The second is to be thick-skinned.
It is normal to be rejected by customers, and it may happen every day, so if you want customers to recognize you and the products you sell, you need to be thick-skinned and have a strong tolerance, even if rejected by customers , don't get discouraged and lethargic. Tell yourself: My product is the best, no one can compare it. The second is to be diligent in the heart, diligent in the mouth, and diligent in the legs. But don't blindly stalk, pay attention to strategy and skills.