Three things not to say in the workplace
Introduction: In the workplace, what words can be said and what cannot be said, do you really know? If you speak too quickly and don't think about it, you may have serious consequences.
First, "It's not my responsibility."
The workplace is not a vacuum, and it is inevitable to connect things with people. The difficulty with taking responsibility for one's actions is that it may bring pain. From the perspective of the brain's protective mechanism, people naturally choose to escape responsibility to avoid pain. But in the workplace, responsibility also means opportunity, blurt out, sometimes not only kicked the "ball" but also lost the opportunity. (The main discussion today is internal, and the window service department will discuss it next time.)
Regardless of whether the thing itself is within the scope of responsibility, objectively speaking, as the intermediary person, you are responsible for communicating the matter, so the responsibility is not divided between you and me, but only the primary and secondary. For example, conveying leadership intentions or meeting notices. When a colleague wants to understand the work standards or the theme of the meeting, when others ask and question, people who want to play soy sauce all their lives will find it troublesome. "Ask the leader" to send others away, and the veterans in the workplace often take the initiative to take responsibility and take this opportunity to obtain resources.
Recommended practice: Although this matter (meeting) is under the responsibility of so-and-so, if you have any questions, I will convey it to the relevant person in charge as soon as possible.
Skill analysis: fully responsible for the communication link, not only complete the upload, but also complete the feedback.
The old bird practice: 1. When accepting the notification, ask the person in charge to understand the necessary elements of the event (meeting), such as time, place, person, theme, standard, etc.
When docking things, you can briefly answer questions. If there are questions that cannot be answered, use the recommended method.
After completing the official official notice, privately said to the contact person: In this meeting, the leader mainly pays attention to the sales link. I will say hello to you in advance, and you will prepare the materials.
Skill analysis: leave a good impression on the person in charge and the person in charge; have the ability to predict unknown events; be able to package information as a personal gift, both parties win-win.
Second, "please help me..."
Among colleagues, you help me, and the atmosphere of going hand in hand was originally very good. It is also worth promoting to ask questions and exchange experiences with each other. However, for some information, skills, methods, and answers that can be obtained through your own efforts, please do not use the guise of asking for advice, and openly act as a workplace hand-in-hand party, or even use moral kidnapping to arbitrarily disrupt the work process of others is even more undesirable. .
For example: please help me insert a tick box in word, please help me forward the minutes of the last meeting to a certain leader, please help me print 100 copies of the documents in the U disk...
Recommended practice: 1. Be proficient in the use of software required for office work, and quickly learn tutorials online when encountering uncommon usages, and record them.
Detailed inspection of small links such as communication, proofreading, printing or collecting information.
All things connected with the leader must be done in person.
Skills analysis: Asking technical questions at random will easily reveal problems such as single work ability and poor adaptability; ignoring small links will make Jingzhou careless; asking others to help you connect with leaders will not only lead to a crisis of trust in you, but also lead to misunderstandings. Hand over the results.
Third, "I'll tell you when I'm done."
Although in the workplace, outcomes are more important than processes, outcomes are supported by processes. Working hard on the application here will only get twice the result with half the effort, especially in emergencies. This sentence will inevitably leave the other party in infinite waiting without expectation. Just imagine how anxious it will be to face a loading page without a progress bar.
If the project needs to be postponed or suspended at the end of the project, early reporting can save the situation, stop the loss in time, and obtain understanding. If the deadline is announced, it will only miss the opportunity and increase the loss, and will face angry accusations. Therefore, timely feedback on work progress and setting time nodes for work are essential skills in the workplace.
Recommended practice: 1. Make plans in advance, divide tasks, set time nodes according to tasks, and list possible problems;
- Strictly follow the plan and actively report the completion status at each time node (feedback to customers).
Skill analysis: planning and acting are less prone to errors; reporting (feedback) progress is more beneficial than passive.
Old bird practice: 1. Same as above;
2; The report (feedback) adopts two types: regular and irregular, and ask its next step arrangement;
- While reporting the progress to the superior, report the working method.
Skill analysis: Regular and irregular reporting (feedback) enables the other party to grasp the real-time situation; inquiring about the next-step arrangement not only reflects the other party's priority but also obtains recognition information in a timely manner; reporting work methods to superiors is intended to show work ability.