No matter how hard you work, no matter how strong your ability is, if your emotional intelligence is not high enough, you will still not succeed in the workplace.
How important is emotional intelligence in the workplace?
Some time ago, the experience of interviewing a graduate student with my boss touched me a lot:
The graduate student has strong professional ability, won various awards during his school days, and has a very gorgeous resume, which is just the talent that the company desperately needs. The whole interview process went very smoothly, and when it was over, I stood up to open the door and send the graduate students out. But when I came back, the boss told me: "This person is not suitable, continue to recruit."
I was very puzzled and asked the boss why. The answer given by the boss is very simple: "You opened the door just now and let him go first. He didn't refuse, but he didn't say 'thank you' either, I don't like it!"
To be honest, I think the boss is a bit willful, but after thinking about it, I think this reason is completely fine-if a person does not even have basic emotional intelligence, how can he form a good cooperation with other people in the team?
It was such a small thing that made me realize that no matter how hard you work and how strong you are, if your emotional intelligence is not enough, you will still not be able to succeed in the workplace, and you may not even have a chance to enter the field.
In the workplace, it is not difficult to have high emotional intelligence, and it is enough to do the following three points:
No matter how hard you work, no matter how strong your ability is, if your emotional intelligence is not high enough, you will still not succeed in the workplace.
- Say more "thank you" and "sorry"
In the workplace, if someone helps you, no matter how trivial, remember to say "thank you" - if you say it, others may not care; but if you don't say it, others will definitely feel a little uncomfortable. The more times you do it, the more uncomfortable feelings will accumulate until others stop helping you.
In the workplace, if you make a mistake, no matter how small or inconspicuous, you have to say "sorry"; sometimes, even if you did not make a mistake, but before disturbing others, you should also say "sorry", such as:
"Excuse me, Sister Wang, can I ask you a question?"
"Excuse me, Xiao Liu, excuse me, can you take the time to do this work first?"
"Afeng, the client suddenly brought forward the delivery time. Please work hard and get it done as soon as possible. I'm sorry to trouble you."
Like this, you didn't make a mistake, you didn't need to say "sorry". It's just that if you say it, others will feel much more comfortable and will be more willing to do it, and your work will be easier to carry on.
No matter how hard you work, no matter how strong your ability is, if your emotional intelligence is not high enough, you will still not succeed in the workplace.
- Praise others more, and try to add details
When it comes to high emotional intelligence, many people think of "compliments" for the first time. After all, everyone likes to listen to compliments.
As a result, some people think they have found the secret of high emotional intelligence, and they praise people when they see them, like this - "Wow, you are so beautiful today!" "You are so capable!" "You are amazing!" "You are really awesome. force"……
When a person hears these compliments for the first time, he may be happy. However, if he listens to it too much, he will feel that this kind of compliment is really innocuous, and no matter how he listens to it, it will not only be unhappy, but also embarrassed and disgusted.
Compliment is actually a skill. If you want others to recognize your compliment and feel that your compliment is genuine, add some details, such as:
"Wow, you're so pretty today! Especially your sky blue dress, you should have bought it new. It's really eye-catching, it suits your skin color, and your eyes are so bright, so beautiful!"
In this way, this compliment is well-founded, and let the other party know that the compliment is genuine, and the other party will really accept it and like you.
No matter how hard you work, no matter how strong your ability is, if your emotional intelligence is not high enough, you will still not succeed in the workplace.
- Be a good listener and learn to talk
High EQ does not mean that you are eloquent and admirable with frequent golden sentences. It is good eloquence and has nothing to do with EQ.
People with high emotional intelligence know when to speak, and even know when not to speak. Be a good listener but listen to what others have to say, and let others feel that you are paying attention to him and caring about him, so that people will like him.
It's just that if you don't even say a word after listening for a long time, others will think that you are perfunctory to him and don't pay attention to what he has to say. Therefore, a listener with high emotional intelligence must be able to talk.
It's really simple to talk to, just one rule: repeat the last sentence the other party said!
Let's give an example:
A colleague broke up with her boyfriend, and I cried and complained to you: "3 years, 3 years, and it's just like this..."
What would you say then? Many people may indignantly scold "scumbags", thinking that they are venting their anger on behalf of their colleagues.
However, if a colleague said again at this time: "He is not scumbag at all, he has been very good to me for 3 years, and I still love him very much."
Then, you who just called someone else's boyfriend a "scumbag" are finished. You just blocked this topic, and your colleagues will not be willing to talk to you again.
So, when we don't know how to answer the other party's words, the safest and most sensible way is to repeat the other party's last sentence: "Yes, 3 years are divided like this, alas..."
As long as you repeat the last sentence of the other party, the other party will feel that you understand his words and resonate with you, and will be willing to continue chatting with you.