The customer thought the delivery boy was too slow to cancel the order, so he called customer service and was moved

Most companies now implement unconditional overtime, which can be regarded as an unspoken rule in the workplace. Especially in Fortune 500 companies, it is normal to work overtime until late at night, and these large companies will also provide employees with some corresponding benefits, such as ordering some late-night snacks for employees to eat. Everyone's taste is different. Some people avoid spicy food, some people avoid meat, and it is not convenient to unify the taste, so employees are asked to order takeout by themselves, and the company reimburses them.

Now the service of the take-out platform is getting better and better. There will be a note on the interface of ordering food, no onions, no coriander, and more rice, which is really humane.

Of course, it's very hard for the takeaway guys to shuttle in the wind and rain to bring us delicious takeout, so they should also get the corresponding harvest.

Xiao Wang used to work in the factory, but because he always worked night shifts, his body couldn't take it anymore, and he obviously felt that he had become lifeless, and his salary was only over 4,000. Once he chatted with the delivery guy, the delivery guy said that he could get six or eight thousand a month, and when the business was good, he could break 10,000. When Xiao Wang thought about it, if he worked hard in the factory, he might as well go to takeaway. Well, then I quit my job and changed my career to deliver food.

Although Xiao Wang has only been in the food delivery business, because he has worked in a factory before, he is also very hard-working. Every day when the order is delivered, he will ride an electric bike around the area to familiarize himself with the terrain and find paths. Within two months, he could already get 6,000. Xiao Wang was very happy and felt that he had made the right choice.

One time after 8 pm, Xiao Wang received an order for takeout. It was a barbecue restaurant. Everyone knows that barbecue is time-consuming, and business will be very good at night. Xiao Wang took the order and waited in the restaurant. Thirty minutes later, when the barbecue is ready, I take the takeaway and run to the customer's address. Fortunately, it is not far, only three kilometers away.

Xiao Wang spent more than ten minutes on the road. Just when he arrived at the door of the customer's community, the system sent a message indicating that the customer had cancelled the order. Now Xiao Wang was in a hurry. He called the customer, but the customer said you were too slow. I don't want it anymore. Xiao Wang called the businessman again, and the businessman said that the meal had already been served. This has nothing to do with me. You can find customer service.

Xiao Wang hurriedly called the platform customer service and explained the situation clearly. Xiao Wang thought that this time he was going to admit it, but the customer service asked Xiao Wang to put the meal directly at the customer's door and take a picture of the house number. The delivery guy is in charge of delivery, and there is no violation. This is the business of the merchant and the customer.

Xiao Wang was very moved when he heard the customer service say this. He had talked to his colleagues before. Usually, if there is a chargeback problem, the platform will maintain the customer, but this time, Xiao Wang thanked him from the bottom of his heart.

Do you usually order takeout? If the business takes too long to serve meals, will you choose to refund the order?