Deep understanding, what should be the correct posture when facing criticism and accusations?
People don't like to listen to criticism, or even to listen to advice, it's human nature. When faced with criticism and accusations, there will inevitably be waves in the heart.
But many times, people in the workplace are inevitably criticized, even wronged and misunderstood. These criticisms and accusations can break a person at any time, or cause great harm. Some people will fight back in the face of criticism and accusations, some will suffer silently, and as a result, there will always be people injured.
Deep understanding, what should be the correct posture when facing criticism and accusations?
So, how to face criticism and accusations from the workplace?
Before answering this question, we must clarify the fact that everyone makes mistakes and is criticized. We must face criticism and accusations with a peaceful mind, so as to minimize the damage to each other.
To be honest, I was wrong.
This is the first and very important step in facing criticism and accusations. This step represents your attitude, and the effect will be multiplied with half the effort. You can make the other party forgive you for more than 50%. Does it really have such a magical effect? ?
In life, have you ever noticed such a phenomenon: if two people quarrel, and one party takes the initiative to admit his mistake, then the quarrel will be eased quickly, and the change of attitude will make one person's anger half, and if the two sides cannot stand still, it will only intensify. It is very possible to escalate a small thing into a big contradiction. This is most reflected when dealing with the opposite sex, and it is also the most complained about.
The benefits of sincere expression are not only reflected in dealing with interpersonal relationships, but also the most important point of corporate crisis public relations.
Deep understanding, what should be the correct posture when facing criticism and accusations?
Imagine that when the public pointed out its problems, if Haidilao blindly explained it, it would only attract more criticism, and they sincerely expressed in the first sentence of their apology letter, it is indeed our fault.
Also in the workplace, when leaders criticize you and point out mistakes or deficiencies in your work, you should say in the first sentence that it is my problem, and it is indeed my mistake. Because pointing out your problems is not the purpose of the leader, he hopes that through this incident, you will gain lessons and experience, and ensure that you can complete the task better next time.
If you do not admit your mistake and keep refuting the explanation, then the next conversation will not be able to proceed, and it will give the leader the impression that it is particularly difficult to communicate with you, especially when the rebuttal is unreasonable and has to be defended. To say all kinds of truths, there are all arguments and arguments, it seems that the eloquence is particularly good, but it will make others particularly hate in their hearts.
Because from your point of view, what makes sense may not be so from an objective point of view. It is very likely that the leader will be too lazy to communicate with you in the future, and then you will lose many opportunities for progress. You must know that it is very important for your future life to point out your shortcomings in business or in the world by your senior leaders in the workplace.
How to change it? It is not enough just to admit mistakes, but also to make rectification plans sincerely.
Netizens will pay attention to the follow-up development of things that generally attract attention on the Internet. When things happen, how to deal with them can be regarded as positive.
During the development of Didi Taxi, there have been many problems. After something happened, the platform first apologized and took a series of rectification measures, so that the operation became more and more standardized.
Deep understanding, what should be the correct posture when facing criticism and accusations?
Similarly, after staying in the workplace for a long time, it is impossible for you to be free from mistakes. When we need to review due to work mistakes, most people will have a misunderstanding, that is, first admit that they are wrong, and then explain why they made this mistake, and then they will Say no to an example.
Although the attitude is good, in fact, the leaders and the unit are more concerned about what you plan to do next, and you should pay more attention to the future.
In order to avoid such mistakes, what kind of rectifications should I make? Write down the first, second, and third. In addition, there are some specific measures and the time for rectification.
How to deal with criticism and accusations caused by misunderstandings.
Some people will say that if others misunderstand me, then those who are clear are self-clearing and lazy to explain, and those who understand me naturally understand. Willing to praise you.
Deep understanding, what should be the correct posture when facing criticism and accusations?
But if it is in the workplace, or in the interpersonal relationship in the workplace, this is a very stupid approach. Some misunderstandings must be clarified. For example, leaders or colleagues misunderstand that you are talking bad about them behind their backs, slandering their abilities or character. Such misunderstandings must be clarified, because once a person misunderstands you, it will affect It's not just this one thing about you, it is very likely that he has a bad impression of you, which leads to your development in the workplace.
Finally, I would like to give you a few suggestions: First, when the leader criticizes you in public, you should not refute it immediately, so as not to cause a greater misunderstanding. You need to know that you want face and self-esteem. Leaders need face and self-esteem more than you. Second, when a colleague accuses you in person, don't quarrel with each other. Even if the quarrel is won, it will still leave a bad impression on everyone. Third, I am very angry. Don’t explain when I am excited. It’s easy to miss the point.
In short, we need to deal with criticism and accusations calmly.