Communication is an art, these few words will ruin your workplace relationships
Communication and collaboration are inseparable in the workplace.
Working with people with high emotional intelligence is always refreshing. Not only is the work done more efficiently, but the mood is also happier.
On the other hand, even if there is no problem with working ability, it is time-consuming and laborious to connect with him. As soon as he opened his mouth to speak, it made people not want to answer.
In the workplace, there are no rivers and lakes of swords and swords. Sometimes a sentence accidentally stabs someone, but you don't know anything about it.
Different identities have different dialogue minefields, and one way of speaking cannot be universal for leaders, colleagues, and subordinates.
Have you told them these words?
- To leaders =============
big talk
In order to show their superior ability, some people magnify their ability when the leader assigns tasks to express themselves. However, when handing in the results, they could not complete the results on time, quality and quantity. They consumed the enthusiasm of the leaders again and again, gradually lost trust and reputation among leaders and colleagues, and left an unreliable impression.
Minefield:
【It takes three days for this material? I found it in one day]
[I can make appointments with eight or nine customers in one day, and I can sign a few orders at will]
The other kind of Haikou is a high-level imagination of the future, and it has even been regarded as an upcoming reality. On the contrary, it made the leadership alarm bell, and never even think about promotion and salary increase. Colleagues will also stand on the opposite side of you in the show that has been heard too many times.
Minefield:
[My current speed has been sitting in the position of general manager for two years, isn’t it minutes? 】
【I can't do anything without this department】
Prevarication
If you don’t do your job well, and shirk your responsibilities when you should be responsible, the leaders will think that you lack a sense of responsibility and can’t take on the heavy responsibilities. Colleagues will feel chilled and dissatisfied with you, and the team will begin to lose heart. Even if they have worked together for a long time, the words spoken at this moment betray the efforts of the entire team.
Minefield:
[I didn't let them do it]
[I don't know much about this, it's not my main responsibility]
For prevarication that is not a personal matter, but a public affair, it is also easy to step on the thunder. Although there is no separate designation of who is responsible for the sector, as a member of the group, it is responsible for maintaining the company. The best response is to admit deficiencies and actively rectify them, rather than making excuses for yourself.
Minefield:
[This is not my business, why only talk about me]
[I didn't pay me two wages and wanted me to do this]
- To colleagues ================
tell the truth
Disclosing privacy in the workplace is putting your weaknesses in the hands of others. Even if a colleague guesses a part of your income based on your appearance, don't disclose your personal and family financial situation at will. If there is a conflict of interest with a colleague in the future, perhaps the privacy shared at this moment is the winner;
Minefield:
[Today, the credit card was repaid by 3,000. If it weren't for the salary of more than 7,800 last month, I would not be able to afford it]
[Yesterday, my child filled out the questionnaire at school, and I did a calculation and filled in x yuan in the column of family income]
Private life is also off-limits to talk about, whether it's your own or someone else's. If your private life is exposed too much, it is inevitable that someone will point fingers. Talking about other people's private lives will damage their professional image in the workplace and leave a negative impression of gossiping.
Minefield:
[I had another fight with my wife yesterday]
[I heard that she didn't go back to the dormitory after going out yesterday]
The key point that needs to be knocked on the blackboard alone is your career plan. If you are going to leave/change jobs, or a colleague tells you he is leaving/change jobs. Don't reveal it to anyone until the resignation/job-hopping has officially happened. Otherwise, if things change, it will be difficult for both sides to face each other.
question
The boss has made a decision after a meeting and discussion, so the next job is to implement it, instead of questioning the correctness and feasibility of the decision after the meeting. The conclusion has been the best result discussed by all the participants, and they continue to question the authority of the boss and have no action and judgment.
Minefield:
[I still think this plan can't be implemented at all]
[Does XXX have any experience in this area, so arrange the work like this]
In addition to the boss's decision-making, questioning the ability of others is also a "suicidal" behavior in the workplace. No matter how distasteful your coworkers are, don't trumpet others' lack of competence in the position. Everyone grows, and as a colleague, don't easily judge the value and potential of others.
Minefield:
[It's all the same performance, why was he promoted? 】
【What ability does he have? 】
- To subordinates ==================
denial
In normal communication, don't habitually use negative sentences to conduct conversations. Even mantras like "it's not..." and "how can..." can make people feel inaccessible, and too many denials can make people feel frustrated and discourage work and communication.
Minefield:
【Your idea is too naive】
[No, you can't do this at all]
For situations where it has been proven that subordinates are at fault or have done badly, they should use the method of dealing with the matter and not the person. If the content is serious, the tone can be slightly softened to neutralize the sharp feeling
Minefield:
[If you can't do this little thing well, you will definitely achieve nothing in the future]
【The whole company can't keep your head up because of you, you are our shame】
suppress
Through peer comparison, peer-to-peer repressive discourse. It also makes the subordinate employees suffer an accurate mental blow, which creates a feeling of fear and difficulty for this kind of work; at the same time, it also embarrassing both parties, which is not conducive to the cooperation of follow-up work, and will affect the cohesion and centripetal force of the team more seriously.
Minefield:
[Compared with XXX, you are really far behind]
[Everyone can do XXX, why are you so squeamish? 】
There is a kind of suppression that is difficult to detect, but it is very harmful. Attempts to create pressure on subordinates through threatening words, where the scale needs to be adjusted according to different people and tasks.
If you don't grasp it well, it will cause subordinates to have self-doubt and self-denial, and then breed negative emotions about the work and the company, it will not be worth the loss.
Minefield:
【If you really can't do it, then leave.】
【If you can't get results this month, you can do it yourself】
If you have never stepped on the above minefields, then congratulations, so far in your career, you have not become a "low emotional intelligence" that everyone can't avoid, presumably your interpersonal relationship is not bad, even if no one loves you , can also be regarded as a good colleague.
People in the workplace who accidentally step on the thunder don't need to worry too much. Immediately change the way of speaking, try to get along with the company team more harmoniously, and wish everyone a good relationship in the end.