At work, if an employee contradicts you, what should you handle as a manager?
Recently, Xiaoli encountered a trouble. When an old employee was in a meeting, he often raised objections and complained about what was wrong. Of course Xiaoli knew that the plan had yet to be perfected, otherwise there would be no need to hold a meeting to discuss it. But in response to this attitude of only talking about problems and not giving solutions, Xiaoli couldn't bear it anymore, and after reminding him many times to no avail, he severely reprimanded him. As a result, people were not guilty, but instead argued with Xiaoli.
It is very troublesome for the employee to contradict the boss, especially when the person is quite capable. Don't worry, your prestige will be lost; don't worry, you're worried about employees resigning. In fact, if employees were not wronged, they would not use this method. After all, contradicting his boss is not good for him either. So, how to deal with this situation?
At work, if an employee contradicts you, what should you handle as a manager?
▲The picture comes from the Internet
- Stabilize your emotions first, then talk about things
When people are angry, their IQ is zero, and it is obviously irrational to discuss things directly with a person who is angry. Stabilize the other party's emotions first, and then talk about specific things is the correct way to deal with it. Of course, in the case of Xiaoli, it is very likely that employees are dissatisfied with Xiaoli, and they have accumulated for a long time, and they have not communicated in time, which has led to even greater contradictions. Once an employee frequently contradicts you, don't use power to suppress it. Emotions are like water, they can only be unblocked, not blocked.
- Distinction between public and private, fair treatment
Although this approach of the employees is not very correct, maybe they have a good starting point, and they have to make this decision for the benefit of everyone. It is fortunate for managers to have such employees in the team. Managers should open their minds and guide employees to sit down, speak carefully, speak slowly, and act on a matter of fact. If the suggestions made by employees are feasible, they can be adopted; if they cannot be adopted, the reasons should be explained, and never directly rejected.
At work, if an employee contradicts you, what should you handle as a manager?
▲The picture comes from the Internet
- Active communication, cooperation and guidance
Employees contradict their bosses, usually because the two sides cannot communicate, or the employee wants to communicate, but is resisted. For example, the employee especially wants to make new suggestions to the leader, but the leader is too busy and has no time to listen. This creates a phenomenon in which one party is active and the other is passive. When thoughts are out of sync, it is easy to cause emotional dissatisfaction and lead to disputes.
Fourth, serious reflection, in order to avoid future troubles
The freezing three feet is not a day's cold, and employees form the habit of contradicting their bosses. It is by no means sudden, and there must be a gradual process. Often from small to large, from hidden to obvious, from germination to intensification. When leaders face such situations, they should seriously reflect on whether their past management was too loose.