Why are people who reply 'OK' on WeChat easily disgusted by leaders? The answer is too subversive
A few days ago, a netizen complained to me about his superior, saying that the superior was too greasy and rigid. The specific situation is as follows.
After the netizens got off work, they received a work WeChat message from their superiors, asking them to clean up the conference room and coordinate the weekly meeting when they went to work the next day.
The netizen was on his way from get off work, and without thinking much, he directly replied "OK". As a result, as soon as the session was over the next day, the superiors found the netizen to talk alone, saying that after the netizen received the task, the work was perfunctory and the attitude was not correct.
Netizens expressed that they were very upset, but they were angry and did not dare to vent in person, so they came to me to complain about the rigidity and bureaucracy of the boss.
In fact, I can understand netizens, but sometimes the development of the workplace does not help, and everyone will encounter such difficult leaders.
But let's put this aside, in fact, there is a lot of knowledge and attention to the WeChat reply process, especially in such an era where online communication is the mainstay.
So, in the WeChat communication with your superiors, how should you reply to get a good impression?
Why are people who reply "OK" on WeChat easily disgusted by leaders? The answer is too subversive
- The risk of replying "OK" and "received" is too high
First of all, we have to understand that there is nothing wrong with WeChat replying "OK", "received" and other similar simple replies, but there will always be some leaders who are more concerned about these and hope to see your attitude.
If your reply is more casual, it is very likely to cause some kind of disgust and disgust from the leader. Why do you say that?
- From the work point of view: the information is not perfect
First of all, from the perspective of work, if your boss sends you some kind of message, and you reply with simple words such as "ok", "ummm", and "received", it will be difficult for the boss to understand your understanding of the work message. degree of acceptance.
Including whether you understand the information, whether you agree with the work, etc., the leader does not know at all, which means he loses the sense of control he should have, and naturally some leaders will feel uncomfortable.
- From a psychological point of view: few words are insincere
In fact, there is also a bit of human nature here. Just imagine, if you talk to someone for a long time, and the other person replies to you with a few simple words, such as "yes", "ummm", you will feel how? You must feel that the other party doesn't value you enough or even respect you.
Similarly, the leader will also feel the same way. After sending you a few paragraphs of text, you can deal with it in a few words. The leader will also feel that he is not valued and cannot feel your sincerity.
Why are people who reply "OK" on WeChat easily disgusted by leaders? The answer is too subversive
- How to correctly reply to the superior WeChat?
So, what is the correct posture to reply to the leader's WeChat if the leader is satisfied at a glance? I summed up 3 points:
- Receive work arrangement from superior
Leaders often arrange some work for us on WeChat, just like the experience of netizens mentioned above. When encountering such WeChat, how should we respond correctly?
For example, the leader's WeChat tells you to arrange the customer's visit itinerary. As a receptionist, you should reply in this way, so as to make the leader more worry-free.
"Received, I will make a plan immediately and report to you later"
This includes 3 elements:
Received: Indicates acceptance of the command
A plan: a statement in action
Report: Indicates that the final result needs to be confirmed by the leader, which is also equivalent to a progress feedback.
Replying to the WeChat of the leader's work arrangement in the form of acceptance + statement + progress will make the leader feel very at ease.
- Receive notification of superior information
Of course, some messages are not work arrangements, but specific announcements that tell you something.
For example, if your superior sends you a message asking you to prepare for tomorrow's group meeting, if you simply reply with a "OK" or "Mmmm", doesn't it seem a little absent-minded?
When you meet a leader with a quirky temper and a more bureaucratic atmosphere, you are likely to be labeled as "perfunctory work" and "improper attitude".
Therefore, you should improve the way of replying. You can reply like this: "Okay, you must attend on time, and the plan is ready."
If you only reply "received", the leader will not know whether you will go or not. If you go, have you prepared the meeting materials? Let the leader be full of doubts.
If you reply in this way, the information is accurate and not more than that, and let the leader silently give you extra points in your heart.
- Receive advice from leaders
If the leader still recognizes your work ability and professional level, it is very likely to ask you for some work advice through WeChat.
For example, you are a new media company, and you need to plan a national event. The leader asks you whether the form of the event is purely offline, or is it better to combine online and offline? What do you think?
Then you answer "the combination is better", which is very disrespectful to the leader. First of all, the leader has already taken you very seriously since he lowered his price to ask for your opinion, but he has indeed received your "indifferent" treatment and experienced natural not good.
When the leader asks you for opinions, they must not ask you to do multiple-choice questions, but want to hear your specific views. If the leader has his own biased views, you must first affirm his views, and then express your own views for him Just for reference.
The number of words and content must not be too small, after all, it is a simple discussion, and it should reflect their serious thinking and working attitude.
Why are people who reply "OK" on WeChat easily disgusted by leaders? The answer is too subversive
- Other WeChat communication matters needing attention
Of course, in WeChat work communication, there are also some details that need to be paid attention to, or WeChat etiquette. I have summarized 2 points for you:
- Use less voice
If you are chatting with your good friends, it is fine to send a few voices, but if you are working on things, it is not suitable to always send voices.
On the one hand, the voice bar sounds very awkward. The text of the same content may be read in a few seconds, but the voice must be heard completely, which is a waste of time.
On the other hand, if the other party is in a meeting and they can't handle your voice information at all, and encounter an emergency, it will delay things.
- Send fewer documents
Although there are file viewing and collection functions on WeChat, it is recommended to communicate or store some important files less on WeChat.
On the one hand, the storage of WeChat files is time-effective, and on the other hand, the files cannot be classified, and it is more difficult to search and view them again.
Therefore, it is recommended that you use e-mail or work software to share files to exchange work files.
Why are people who reply "OK" on WeChat easily disgusted by leaders? The answer is too subversive
WeChat communication is indeed widely used in the workplace, improving everyone's work efficiency and facilitating everyone's work arrangements.
But at the same time, you must also learn to use WeChat correctly, master some good WeChat communication skills, especially when facing leaders, pay attention to the way you respond to WeChat, and don’t let the leaders think you are unreliable or have a bad attitude.
Then, on WeChat, how do you generally reply to the "work arrangement" of the leader?