If you disagree with the leadership and are difficult to persuade, don’t break the pot, smart people will solve it from a professional perspective
"The leader is too stubborn, he is obviously wrong, and he still insists on his own opinion, so convinced that he can't communicate."
This is the original words of my friend Lily who complained about their leaders, but isn't it the voice of many professionals? Most leaders will never admit they are wrong, and often in order to maintain their dignity as leaders, they will always insist that their views are correct.
A former colleague of our company also often quarrelled with the leader, or because of the problem of work assignment, or because of the problem of development direction, or because of the problem of planning, every time the quarrel broke up.
Once I was sitting next to a colleague and I could hear the roar of the leader on the other end of the phone. It was scary. Because of the issue of work distribution, the two have differences.
Colleague: 3 videos a day is enough, 5 videos is too much.
Leader: Do you want to cut corners and relax.
Colleague: I can make 5 videos a day, but if I post too much, the system does not recommend it.
Leader: If you can do it, send 5!
Colleague: It is enough to send 3, but too much will affect the overall effect!
Leader: Then you come up with evidence, who said it? Prove that sending 3 a day is better than sending 5.
Colleague: I found it through research.
Leader: Is your research accurate? How many accounts have you researched?
Colleague: Okay, let's send 5.
Later, due to frequent quarrels, my colleagues felt that their views were too inconsistent with the leadership, and they could no longer move forward with the team, so they resigned.
This kind of dispute with superiors often happens in the workplace, but we can't just hang around or resign because we can't convince the leader. Every time we resign because of this, how many times do we have to resign?
If you disagree with the leadership and are difficult to persuade, don’t break the pot, smart people will solve it from a professional perspective
01Why are many leaders stubborn and difficult to be persuaded?
To change this situation and persuade "stubborn" leaders, we first need to understand why. In fact, this is the result of what is called the "backfire effect" in psychology.
The "backfire effect" is when a wrong message is corrected, and if the corrected message goes against people's original perception, it will instead deepen people's trust in the (original) wrong message.
In layman's terms, the main reason is that in the process of persuasion, the persuader does not understand the behavior, character and emotions of the persuaded, and the persuader does not start from the perspective of the persuaded, that is, the rhetoric and the interests of the persuaded are not carried out. caused by binding.
As mentioned above, a colleague thinks that only 3 videos need to be released a day, but the leader thinks that 5 videos should be released, and he thinks that he wants to be lazy.
Why?
First, the colleague’s words are not like suggestions, but more like an accusation against the leader. They think that the leader doesn’t understand the rules of the platform and still gives orders blindly. In order to maintain his position and authority, the leader naturally keeps denying his views.
Second, the colleague's suggestion was very brief, and he did not consider it from the perspective of the leader. The leader was very sensitive when he heard that the employee wanted to reduce the workload. If he said instead:
"I understand what you are worried about. I have watched many accounts now, and usually publish 1-3 a day. I have also tested it before, and the recommendation volume of videos after posting more is very low, so it is better not to post.
I made these 3 more boutique, we can attract more fans' attention. If after a week, the data is still not high, then we can change it to 5 a day, okay? "
If you disagree with the leadership and are difficult to persuade, don’t break the pot, smart people will solve it from a professional perspective
02Communicate with leaders, how to reach a consensus?
If we have disagreements in the process of communicating with leaders, we must not mess around, speak out, or break the pot. Instead, we must think about how to avoid the "backfire effect" from a professional perspective, solve problems with different positions, and reach a consensus.
You can try the following three methods:
- Lower expectations and beautify the image
In order to leave a good impression on the leader, some employees confidently reply "Don't worry, I will do it well, and the performance will reach XX" after the leader makes a request or assigns a task. Far away, the leadership is very disappointed.
Really smart people know how to use the "hot and cold effect" to lower the expectations of leaders, and then surprise leaders with excellent performance, leave a good impression on leaders, and win their trust.
Take the colleague as an example. If he responds to the leader like this:
"Leader, it's okay to do 5 a day, but it is still recommended to send 3 a day. First, if you send too many recommendations, the total number of broadcasts per day may not increase. Second, you really don't have time to make special products."
In this way, the leader will consider whether it is really necessary to reduce the number. Even if the leader insists on sending 5 pieces a day, and the final data is not good, the leader will not blame you, after all, you explained it in advance.
If you disagree with the leadership and are difficult to persuade, don’t break the pot, smart people will solve it from a professional perspective
- Facade effect, meet the requirements
The "facade effect" is the phenomenon in which people's receptivity to smaller requests increases after they reject a larger request.
Just like Li Na, the popular character in "Elite Lawyers" before, she is really smart, emotional, and understands human nature. She used to be a secretary and sat outside Luo Bin's office all the time. There is a counter where anyone can Find her anytime.
Later, after Luo Bin was promoted, she made a request to be promoted to become a partner, but she was rejected, and she was only offered the position of chief operating officer.
The hostess thought she would be sad, but Li Na accepted it, because her request was originally just an independent office, not a partner's position.
For example, in the example at the beginning, a colleague can also suggest to the leader: "Leader, 5 videos are too many, it is enough to publish one a day, one is because of XXX, and the other is because of XXX."
The leader wouldn't agree, but he gave in and said, "Then send three." Doesn't this achieve its purpose? If you come up and say 3 things, there is no room for leaders to make concessions.
- The principle of asking for instructions and giving respect
In the workplace, employees are mainly responsible for implementation, and leaders make decisions. Therefore, even if you think your point of view is very correct, don’t be too decisive. You must follow the principle of asking for instructions, show respect to the leader, and let him make the decision and let him He thinks you are in control.
How to do it?
The first step is to affirm the leader's point of view and give him a high hat;
The second step is to put forward feasible suggestions on the basis of the leadership's point of view;
The third step is to ask the leader's opinion and let him make a decision.
In addition, I would also like to say that there is another advantage of letting leaders decide things, that is, they can clarify their powers and responsibilities. When something goes wrong, the leaders will not blame you.
If you disagree with the leadership and are difficult to persuade, don’t break the pot, smart people will solve it from a professional perspective
In short, if you want to express your views, reach an agreement with the leader, and avoid quarreling with the leader, you can use the above three methods to communicate.
However, if the leader always insists on his own point of view, he is unwilling to change, and don’t force it. After all, “whoever takes responsibility and decides the decision”, you just need to work hard to do what the leader has explained and make his decision to be right. .
Do you have any way of reaching consensus with your leaders? Welcome to leave a message below to discuss~