If you are rejected by these five kinds of customers, use these five methods to deal with it

In the process of our sales, we will encounter all kinds of customers, who are difficult, difficult, and will be rejected by all kinds of customers. Generally, we will be rejected by the following five kinds of customers. I will give you a trick in the front. How you do these customers is easy to get them.

【1】Always say busy

In the process of our sales, we always encounter people saying, I am very busy. Generally, there are two kinds of situations like this. The first is really busy. At this time, you need to make sure that the customer is really busy. You need to grasp the psychology of the customer. At this time, you need to use some, compare A polite apology. Um, sorry to bother you. Or, um hello, then you are busy first, I will call back at what time in the afternoon or you can make an appointment with me. The second situation is that you are really busy and politely reject you. If you encounter this situation again, you must seize the customer in time, reject you for a few seconds, and give reasons for the customer to continue to listen to you. For example, I know you are very busy, and you have to deal with the size of the company and family. Small things, please give me a minute out of your busy schedule. In a situation like this, he will gladly give you a minute to listen to you.

【2】Thinking about buying but hesitating

In the process of communicating with customers, you introduced a lot of what should be said and done. Moreover, customers have the meaning of wanting to buy, and the purchasing consciousness is very strong. But at this time, he will say, I want to know more about your products. At this time, you have to think about whether they are all the same products as ours, and it has the next one. At this time, you have to respond and ask questions: Have you cooperated with other companies, you know our products, and what kind of work do you do? After getting some affirmative answers from the customer, we will judge whether he really needs it or just on a whim. If his purchasing awareness declines, then we must re-arouse their purchasing awareness.

【3】Not listening carefully to your introduction

In the sales process, especially when the female salesperson introduces the product to the male customer. The product has been introduced very clearly and understandably. However, male customers always interrupt the female salesperson to make some suggestions. I still don't know much about your products. You are talking about more details. In fact, it is not that they do not understand the product, but they are absent-minded and deliberately divert your topic. At this time, you have to make a corresponding rhetorical question about your product to see how much he knows about your product, and then you can transfer the topic to your own product and bring him to the psychology of purchasing!

[5] There are many choices, and no clear answer can be given

There are also some customers whose products are more comparative, and they always compare back and forth. Customers who are too selective and can't give a clear answer at the moment, such customers will always say: "Several other companies are also talking to me, and we will have to wait to give you the final answer." Faced with this kind of customer , you need to start with other companies he is dealing with to see if it is true as he said. If there is a company that is negotiating with this customer, it is necessary to investigate these competing companies that are negotiating, take a look at the conditions they give, and then make adjustments. If there is no company negotiating with the customer, then it is necessary to consider whether to give up the customer or re-find the needs of new customers.