'As soon as there is a problem at work, find a reason to shirk': how to deal with the lack of responsibility?

When I went out with my friend Xiao Zhang on Monday, Xiao Zhang was in a low mood, and I asked why.

It turns out that Xiao Zhang got a promise from the superior leader a long time ago. The leader told him that he would be promoted to the head of the personnel department as soon as he had the opportunity. It happened that the previous head of the personnel department left last week for personal reasons. Xiao Zhang originally thought that he would definitely take over as the head of the department. a post. Unexpectedly, the leader did not promote Xiao Zhang, but re-aired a director of the personnel department.

Xiao Zhang felt very aggrieved. The leader had promised himself before, not only did he not believe it, but also pretended that nothing happened. So he decided to ask the leader to find out what happened, but when Xiao Zhang hesitated, the leader asked him to talk about the matter. The leader told Xiao Zhang that it was not his intention to drop a person in charge of the personnel department. During this period, he also took the initiative to recommend Xiao Zhang to his superior leader (the general manager of the company), but the general manager did not agree in the end. It seems that Zhang still has many aspects to be improved, the most important is the lack of a sense of responsibility.

After listening to Xiao Zhang's remarks, I asked, "Have you ever made excuses and excuses to shirk when your work was not completed on time, or when the work was not satisfactory to the leaders?"

Xiao Zhang hesitated for a while, then replied: "Yes, in my opinion, the work could not be completed on time or the work could not satisfy the leader, one is because there are too many things at hand, and the other is because the time arranged by the superior to complete the work is not enough. Reasonable, all in all, it really doesn't have much connection with myself. So it's not my fault, I must let the leadership know."

After listening to Xiao Zhang's answer, I didn't hide it because I was a good friend, so I directly told the general manager why he didn't recognize him:

① Most leaders hate employees who like to find reasons and excuses. Since the leader has arranged work for you, he believes that you can do the work well. Even if you fail to do it well, you must recognize your own mistakes and take the initiative to point out your own faults instead of finding reasons and excuses to disappoint him. .

② Leaders only recognize the results of work, not the process. Generally speaking, if subordinates do not encounter too many obstacles at work, as a leader, the last thing they like to hear is subordinates telling about the hardships of the work process, not to mention the process of unsatisfactory work results. Busy, how can there be so much time for you to waste.

③ When there is a problem at work, trying to shirk it is a manifestation of lack of responsibility. In fact, having a sense of responsibility is one of the must-haves for the leadership to select and employ people. A person who cannot even accept his own shortcomings and mistakes is really difficult to convince the leader that he can be competent for deeper work, no matter how strong his ability is. , the lack of responsibility is still difficult to be reused.

In the final analysis, the main reason why Xiao Zhang was not recognized by the general manager was his lack of responsibility. A research survey shows that whether the employer can continue to develop, innovate, and achieve higher performance, the key factor is not only the talent of senior managers, but also a group of middle-level managers with executive ability and sense of responsibility. Leaders and professionals are indispensable. It can be seen how important the spirit of responsibility is for professionals.

"As soon as there is a problem at work, find a reason to shirk": how to deal with the lack of responsibility?

So, is there a way to enhance the spirit of personal responsibility? Of course there is.

1. Develop a decisive, crisp style

During the Warring States Period, during the tenure of Emperor Yin Chunshen of Chu State and Huang Xie, some people advised him to get rid of Li Yuan, a powerful figure as soon as possible. Huang Xie was hesitant and indecisive. Assassins come to kill.

Huang Xie was hesitant and indecisive in doing things, and finally delayed the opportunity, but was put to death by his opponent Li Yuan. In the real workplace, whether it is the management or the grass-roots employees, many have certain talents, but in the end they miss the opportunity to be recognized because of their indecision.

Acting decisively and neatly is not only a necessary ability for grass-roots employees to be promoted, but also the most important internal accomplishment of middle-level managers.

At work, even if you are an ordinary employee, if you can speak and do things neatly and never sloppy, you will definitely be recognized by your leaders, which not only shows your personal courage, but also shows your style of action; Leaders act decisively and neatly. They can establish their own prestige and courage in front of their subordinates, and it is easier to gain the trust of their superiors, let them see your inner talents, and give you more important work with more confidence.

"As soon as there is a problem at work, find a reason to shirk": how to deal with the lack of responsibility?

2. Let yourself have the courage to take on mistakes, not to shirk, not to escape

Whether it is when the employer selects the management or when the management selects the employees, in addition to assessing the personal abilities of the candidates, they will definitely conduct a comprehensive assessment of the personal accomplishments of the candidates. Personal cultivation includes dealing with the world, character, and the courage to take on mistakes.

Many years ago, when Mr. Ren Zhengfei talked about Huawei's way of employing people, he emphasized that people who lack a sense of responsibility, a sense of mission, and the courage to take on mistakes will bring adverse consequences to the development of the company. And it is emphasized that whether it is an internal promotion of management or an airborne management, these assessments must be used as a reference indicator, and if they are unqualified, they will not be used. In addition, once you find these types of employees in the company, please persuade them to leave, so that they can get together and disperse.

It can be seen that a person who cannot face up to his own inadequacies and faults, no matter how strong his ability is, will not be welcomed by the leaders of the employer. After all, after encountering a problem, such people usually think about how to escape and shirk the problem, instead of looking at the problem positively. In the end, not only will the problem not be solved, but it will also make the problem more serious.

In the book "The Weakness of Human Nature", such a concept is put forward: "The innate instinct of people is to like to listen well and to approve of their own words, but it is difficult to accept those words that really criticize and deny themselves."

It is not difficult to find that at work, even if some people have many shortcomings, they still cannot learn how to understand themselves. Even when others point out their shortcomings, they will vigorously refute them, not only will they not appreciate others. , and resentment towards him.

So, how can we better correct this misunderstanding?

① Build self-confidence and correctly understand your own shortcomings.

Fear of being denied is actually a manifestation of lack of self-confidence.

At work, self-confidence comes from one's own recognition of the results of the work. Therefore, at work, you must go all out to complete the things that belong to your work scope. This has two advantages. One is to enhance your satisfaction with the results of your work, and the other is to build confidence in your work.

Even if the final work result is denied by the leader, it can only mean that the work you do is not good enough in the opinion of the leader. Instead of facing the denial of the leader, you will feel all kinds of discomfort and find all kinds of reasons that you think are sufficient. Remember: Leaders value results more than reasons.

②Have the courage to try and take your own problems as a challenge.

At work, everyone will encounter all kinds of problems, big and small. When facing these problems, you must not try to escape. The most appropriate way is to have the courage to try and take every problem you encounter as your own. a challenge, and then go and complete those challenges.

You must believe that the so-called growth is actually a process of constantly solving problems. The more problems you solve, the faster you grow. Only the more experience you have, the more confident you will be in the end.

③ Put your mind right and be a problem solver, not a maker.

"As soon as there is a problem at work, find a reason to shirk": how to deal with the lack of responsibility?

3. Strengthen the execution ability

Execution, for an individual, is the ability to do things; for a team, it is the ability to fight. If there is a lack of execution, it will lose its fresh motivation, and the final work may be unsatisfactory.

Especially as an individual, a strong executive force can often allow him to quickly complete the task at work, and can quickly implement the instructions issued by his boss, which has an efficient role. In this way, the result orientation required by the leader has played a good constraint.

Poor execution will definitely lead to the delay in the completion of the work. Just imagine that when the leader arranges a job for you, he usually gives you a deadline for completion. In order to complete the task faster, it is inevitable that the quality of the work will be ignored during this period. Will the attitude of "rushing to work" eventually deliver work results that satisfy the leaders? Most of the examples prove that there will be various types of problems that make leaders dissatisfied. As a subordinate, in order to prove that he is dedicated to his work, he will definitely find some words to try to get the understanding of the leader, but will the leader really understand it? Even if the leader expresses understanding, your behavior will be greatly discounted in the leader's heart, and gradually lose a certain degree of trust.

The biggest benefit of strengthening execution is that it allows you to plan your work progress more efficiently and reasonably, so that you can complete work tasks with higher quality.