What are the characteristics of gold sales? Do the following five points and you will be close to success
What are the characteristics of gold sales, do the following five points, you are not far from success:
Full work enthusiasm and serious work attitude; skilled business knowledge; patiently answer questions; good communication and coordination skills; time control skills.
1.【Have full enthusiasm for work and serious work attitude】
To be a qualified salesperson, only if you love this career can you devote yourself to it, so this is a prerequisite for a qualified salesperson.
2.【Proficient business knowledge】
You should have proficient business knowledge and keep studying hard. Only if you have mastered all aspects of business knowledge, you can accurately provide users with various services such as product consulting, business management and product portfolio suggestions. Let customers get better service in satisfaction.
- [Answer questions patiently]
The core of a qualified salesperson is the attitude towards customers. In the process of work, you should maintain a warm and sincere working attitude. While doing a good job in explaining the work, you should be gentle and not arrogant or impetuous. If you encounter a problem that the customer does not understand or is difficult to explain, you must be patient. Do it again, until the customer is satisfied, always keep the promise of "melting smile into voice" and bring sincerity to customers. In this way, you can better keep yourself moving forward.
4.【Good communication skills】
Communication ability, especially effective communication ability is a basic quality of sales staff. For example, telephone communication in sales is also the work of dealing with customers. Listening to customers, understanding customers, inspiring customers, and guiding customers are the basic skills when we communicate with customers. And where is the dissatisfaction, can we find out the problems of our company, prescribe the right medicine, and solve the customer's problem.
5.【Appropriate time control】
In addition to answering customer questions about the transaction, chatting appropriately can promote the relationship between the two parties. But you have to control the time and degree of chatting, after all, your job is not small talk. You still have a lot of serious work to do. After talking for a certain period of time, you can end the conversation on the grounds that "the summary of this communication is the above three points".